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Director of Advising, Career, Transfer, and International Services
Job Description
Full job description
Compensation:
$61,194 - $76,502
Compensation Type:
Salary
Employment Type:
Regular
Scheduled Weekly Hours:
40
Grade:
E05
Department:
Student Advising
Position Summary
Provides leadership, supervision, and strategic planning and direction for Academic Advising, Career and Transfer Services, and International Services. Must be committed to serving a diverse college community. Actively participates in and contributes to continuous quality improvement.This role may offer the opportunity for a hybrid (some days onsite in Santa Fe, NM and others from an alternative work location, i.e., home office) work arrangement as determined by the Associate Vice President of Student Affairs
Duties & Responsibilities
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Leads the college in implementing and maintaining academic advising model to enhance student success and retention.
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Oversees the development of effective academic advising, educating ne advisors, and coordinating informational meetings and professional development.
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Prepares and publishes advisement information, overseeing advising for all students, and collaborates with colleagues regarding registration and documenting student interactions, addressing retention issues and managing administrative tasks like budget and other procedural requests.
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Actively participates in campus committees related to academic standards, admissions, financial aid, etc.
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Manages student academic advisors, cultivating and maintaining effective relations with campus and community partners.
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Collaborates with colleagues to develop and implement strategies for new and current student engagement.
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Maintains effective relationships with college academic partners, collaborating on issues related to curriculum, academic advisement, and policies.
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May serve as an academic advisor and perform advising duties.
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Participates in ongoing cross-training in order toto provide recruitment outreach and admission/enrollment assistance as needed.
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Directs the development, implementation, evaluation, and modification of the college’s general advising and career, transfer, and international services.
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Creates, implements, and evaluates a plan of activities and programs to ensure high quality advising outcomes.
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Collaborates to develop and facilitate professional development for faculty related to advising and career services.
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Develops and coordinates a system of communication to effectively keep advisors, including faculty, updated about matters related to advising, including curriculum changes, policy and procedures, deadlines, etc.
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Directs Career and Transfer Services and International Advising.
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Oversee international advising staff and assist as needed with determining admission and enrollment eligibility of international students.
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Ensure compliance and maintain documents required by the regulating federal agency for international (F-1) students.
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Coordinate and collaborate with the Primary Designated School Official (PDSO) and other Designated School Officials (DSO).
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Assist in resolving international student issues and problems, including those related to visa compliance.
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Makes hiring, termination, and disciplinary recommendations; coordinates schedules of department personnel; completes performance evaluations; processes payroll and leave requests.
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Manages program budgets; maintains college accounting requirements and processes.
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Manages, leads, and collaborates with advisors and college staff in the design, development, and implementation of various curricular and program offerings.
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Works with faculty, deans, and associate deans on improving the advising process and as students transition through their academic program.
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Establishes priorities for departmental assignments and special projects; monitors progress, and reviews work to ensure timely completion and implementation.
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Identifies areas for improvement and implements solutions through continuous process improvement strategies.
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Collaborates with campus partners to identify, develop, and review key performance indicators, standard operating procedures, and process documentation; exhibits an understanding of this position's role in the campus semester plans.
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Responsible for the administration of departmental technologies, software, and student information system.
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Responsible for the administration of departmental technologies, software, and student information system (Banner) modules.
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Develops, implements, and manages assessment practices and prepares customized reports.
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Maintains and analyzes student data related to advisement services. Prepares reports to inform the development of campus and departmental strategies.
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Maintains and analyzes student advising data that informs and enhance persistence and completion strategies.
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Work closely with campus partners to ensure accuracy of data.
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Performs related duties as assigned.
Knowledge, Skills and Abilities:
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Knowledge of applicable federal, state, and local laws and regulations.
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Knowledge of program management principles.
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Knowledge of federal regulations for International Students.
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Knowledge of student development principles and practices.
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Knowledge of career development principles.
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Knowledge of computers and job-related software programs.
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Knowledge of budget management principles.
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Knowledge of college personnel policies. Skill in the delegation of responsibility and authority.
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Skill in decision making and problem solving.
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Skill in interpersonal relations and in dealing with the public.
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Skill in oral and written communication.
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Ability to analyze information.
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Ability to monitor, coach, and evaluate employees.
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Ability to prioritize and assign work as appropriate.
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Ability to interpret and apply local, state, and federal laws and regulations. Ability to develop goals and objectives.
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Ability to establish and maintain working relationships.
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Ability to apply sustainability concepts into work systems.
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Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately.
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Ability to think objectively and interpret meaningful themes from quantitative and qualitative data.
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Ability to coordinate, plan, and demonstrate organizational skills, managing multiple projects simultaneously.
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Ability to manage multiple priorities imposed by frequent deadlines, peak workloads, and public/student contact.
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Ability to work independently and collaborate within a team environment while effectively managing multiple priorities and deadlines.
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Ability to thrive in a high-paced and dynamic environment.
Minimum Qualifications:
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Bachelor’s degree
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Six (6) years advising/student services experience in higher education. Experience to include at least three (3) years’ supervisory experience
Preferred Qualifications:
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Master’s degree
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Experience working as an academic advisor.
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Experience working with International Students.
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Experience working with career and transfer services.
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Experience using a Student Information System (such as Banner)
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Bilingual (English-Spanish).
Best Consideration Date: 07/30/2024
Physical Demands:
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The work is typically performed in an office environment.
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Work Hours Typically 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work after hours and/or weekends.
Instructions to Applicants:
Please add the following documents to your application in the "Resume Drop Box" section of your application:
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Resume
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Cover Letter
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Unofficial Transcripts
Notice of Background Check and Education Verification:
All employment with Santa Fe Community College (SFCC) are contingent upon the candidate having successfully completed a criminal background check. Some positions may require further educational verification to ensure compliance with our accreditation standards.
Additional Comments to Applicants:
Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC’s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.
Diversity Statement:
As Santa Fe Community College (SFCC) neighbors ancient Pueblo lands, and is a Sanctuary campus in a Sanctuary city, SFCC is committed to attracting and retaining highly qualified and richly diverse faculty and staff. Our students need a community to teach and support them and that represents their diversity. SFCC strives to make our campus a place of safety, inclusion and equity where all individuals from all diverse backgrounds feel welcomed, nurtured and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment and promise that higher education and opportunity should be open to everyone in our community and to fostering a climate where students can be who they want to be. A place where all within our community belong. A place where you are seen, a place where you are valued, a place where you are respected, a place where you are appreciated. Come join our community!
EEO Statement:
As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.
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