The Enrollment Services Specialist promotes a customer service-oriented atmosphere by addressing current and prospective students' needs (via email, phone, chat, or in-person) in an effective and timely manner.

The Enrollment Services specialist serves as a resource during the new student process by assessing student progress and connecting students to the appropriate next steps or resources, such as new student coaches, orientation, advising, and financial aid.

The Enrollment Services Specialist will collect, review, and evaluate domicile appeal documentation, making a sound determination of tuition status by interpreting Virginia state law and in accordance with SCHEV guidelines.

The Enrollment Services Specialist requires use of SIS to facilitate enrollment services functions, including but not limited to, resolving admissions holds, change of data, program plan changes, enrollment requests, and residency updates.

The Enrollment Services Specialist works in collaboration with Student Services departments collegewide to support shared initiatives. Performs other duties as assigned and serves as backup evening coverage.

Compensation and Benefits

The hiring range for this position is $31,886.00-$42,525.00. Salary will commensurate with competencies and experience. The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit www.dhrm.virginia.gov.

According to DHRM policy 1.61 Teleworking, effective July 5, 2022, Virginia state employees will return to the workplace. Consistent with pre-pandemic policies, telework may be an option for certain eligible positions. Eligible positions are determined by the type of work and job requirements of the position, as defined by heads of agencies.

Laurel Ridge Community College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities, and veterans. In compliance with the Americans with Disabilities Act (ADA), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process. Please email eeo@laurelridge.edu for further information.

Sponsorship of an employee's work authorization takes time and requires an ongoing financial investment. Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa. We consistently follow this funding model to ensure our practices are not discriminatory. Exceptions would require approval from the college president.

Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors. The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment.