POSITION TITLE: Director, Student Engagement & Belonging

DEPARTMENT: Student Life/Student Services & Enrollment Management

PRIMARY LOCATION: Fall River

REPORTS TO: Associate Vice President, Student Success

POSITIONS SUPERVISED: Full-time and part-time unit and non-unit staff in several functional areas including, but not limited to: Student Engagement & Belonging, Multicultural Center, Women's Center, and Gender & Sexuality Programs.

POSITION STATUS: This is a full-time, non-unit position with benefits, some nights and weekends required.

SALARY: $87,473.89 - $96,554.81*

• Hiring salary Grade 10, commensurate with education and experience.

STATEMENT OF DUTIES:

The Director, Student Engagement & Belonging provides strategic vision, leadership, and administrative direction to the college's initiatives related to student engagement and belonging from admission through completion. The Director ensures delivery of services and programs for students and their family members that foster student success. The Director facilitates culturally relevant programming that promotes understanding and appreciation of diverse perspectives while affirming students' identities and lived experiences. Partnering with college departments and community organizations, they bolster belonging and student success initiatives across the college, ensuring that students receive comprehensive support in their academic, personal, and social endeavors. Overall, their efforts contribute to creating a college environment that values and celebrates diversity, where students feel valued, connected, and empowered to succeed. The Director works closely with the Student Services and Enrollment Management Leadership Team to help effectively lead the college's engagement goals and collaborates with colleagues across the college to meet the evolving needs of the Bristol community.

ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

Leadership/Management:

• Provide strategic vision, administrative direction, and direct supervision for Student Engagement & Belonging; oversee Student Engagement & Belonging activities at all Bristol locations.
• Provide leadership and management to area personnel to include hiring and selection, subject matter training, support, coaching, performance evaluation, development, workforce planning, and identifying opportunities for growth and improvement, all while fostering a positive workplace culture.
• Foster collaborative relationships across the institution with key partners, including, but not limited to Academic Affairs, Civic Engagement, Advising & Success, Admissions, Wraparound Services (Accessibility & Disability Services, Basic Needs), Athletics & Recreation, and College Access to promote student success and enhance student experience.
• Serve as the College expert on student engagement and support other departments across the institution in developing, implementing, and assessing student engagement opportunities.
• Collaborate with SSEM leadership to provide consultation in the area of diversity, equity, inclusion, and belonging (DEIB) including, but not limited to, informing DEIB strategy for the
• division, delivering education opportunities to deepen student knowledge of DEIB and racial equity, and providing recommendations on equity-centered student-facing policies and procedures.
• Collaborate with the Director of Advising & Success and the Associate Director of Admissions on the implementation of a comprehensive orientation and onboarding program for a diverse student body.
• Implement technological resources that scale, amplify, and measure department program and service efforts, in partnership with Information Technology Services and Marketing & Communications.
• Provide leadership and guidance to student clubs and organizations including advising student organizations, formulating procedures for student clubs, assisting students with interpretation of college policies, and developing student club leader training and club advisor training programs.
• Oversee the administration of student elections, the formation of new clubs and activities, and recruit faculty/staff for advisory roles with student clubs.
• Serve as the liaison to the statewide Community College Student Leadership Association (CCSLA).

Student and Community Programs & Student Leadership Development:

• Develop and implement a strategic engagement and belonging plan that meets the needs of a diverse student body.
• Plan, organize, execute, and assess the college's co-curricular events and cultural programming
• across all college locations and online.
• Collaborate with campus partners to develop an annual calendar of events that meets students' diverse needs and interests.
• Assist with planning and implementing institutional events, including recruitment and enrollment, community, and annual signature events including but not limited to Open Houses, Admitted Students Days, New Student Orientation, Martin Luther King, Jr. Breakfast, Student Awards Night, and Commencement.
• Plan and implement the college's welcome and belonging programs.
• Plan, facilitate, and assess the annual Bristol Leadership Academy.
• Create and implement inclusive, accessible, and equitable training, events, and leadership opportunities and other cultural programming in collaboration with campus and community partners; organize diverse events and activities to celebrate cultural diversity and foster community among students.
• Conceptualize, plan, implement, and evaluate new DEIB student programs and initiatives in accordance with the College's strategic plan, equity goals, and the Commonwealth's Equity Agenda.
• Use Bristol's digital communication tools, to advance the college's social media outreach and brand to internal and external constituents; represent Student Engagement & Belonging on the Bristol App.

Assessment, Reporting, Budget & Grant Management:

• Assure alignment between departmental activities and the institutional mission and strategic plan; develop, implement, and evaluate co-curricular engagement and student leadership learning outcomes.
• Provide responsible fiscal oversight and resource management for assigned budgets. Prepare and monitor annual operational budgets for all departmental programs and activities, including allocation of the Student Activity Fee.
• Serve as the principal investigator (PI) for assigned grants. Collaborate with Strategic Analytics, Institutional Research, and Grant Accounting to compile all budget and outcomes reports related to assigned grants.
• Collaborate with the Advancement Office to actively pursue grants to support Student Engagement & Belonging, including but not limited to areas of DEIB, multicultural student center, women's center, gender and sexuality programming, and student leadership development.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures for Student Engagement & Belonging.
• Monitor, evaluate, analyze and enhance operational effectiveness and implement changes as required for continuous improvement. Develop measurable outcomes and benchmarks for improvement in service delivery.
• Develop and implement a standard mechanism for collecting data related to student engagement to assess the effectiveness of the services provided as they relate to enrollment and retention.
• Engage in meaningful data analysis, including disaggregation of student data to evaluate equitable outcomes for students. Provide timely reports and analysis to various internal stakeholders, including but not limited to the President's Leadership Team, Student Services and Enrollment Leadership Team, Academic Leadership Team, and Strategic Analytics and Institutional Research.
• Work collaboratively with college leadership to recommend and implement tactics that ensure achievement of persistence and retention goals, including increases to Fall-to-Fall student retention rate.
• Infuse and actualize an assessment strategy, in partnership with Strategic Analytics and Academic Affairs, to measure co-curricular student learning, effectiveness, and satisfaction to improve retention and persistence.
• Develop an ongoing assessment plan to gain deeper understanding on satisfaction and learning outcomes; connect key data points to student information systems to identify how student engagement affects student persistence and graduation rates; provide ongoing data reports and analysis to key college leadership groups.

Administration:

• Develop and implement a communication strategy to increase knowledge and awareness of Student Engagement & Belonging offerings among students, faculty, and staff.
• Conduct regular staff meetings.
• Serve on various leadership councils for Student Services and Enrollment Management; lead and serve on various college committees, as needed.
• Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions and work collaboratively with a diverse faculty, staff, and student body.
• Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community.
• Perform other duties as assigned.