• Plans, develops, organizes, implements, directs, and evaluates the organization's human resources employee life cycle in order to positively impact the attraction, retention, and development of staff resources. In particular, develops and delivers strategies that support the organization’s mix of remote and office-based staff.
• Provides thought leadership for all human resource matters, demonstrating a depth of experience, professionalism, and maturity in the HR field. Stays abreast of regulatory changes in employment and healthcare, including changes to NCGS and NCAC that impact local governments and LME/MCOs, changes in Vaya’s contract(s) with NCDHHS, as well as HR management trends and best practices. Utilizes effective benchmarking approaches and competitive market practices for plan designs.

• Partners with the Office of Communications to provide accurate, timely and relevant content for employee communications related to human resources.

• Directs staffing sourcing and retention strategies and works to position the organization as an employer of choice.
• Direct Vaya Health’s Human Resources Talent Acquisition retains top talent and Recruitment, Selection, Placement and Onboarding is streamlined and efficient.

• Directs all total rewards programs to include progressive, proactive compensation and benefits programs which motivate, incent and reward effective performance and valued behaviors. Responsible to maintain internal market structure and ensure accuracy of biennial compensation market study.
• Implementation and oversight of HRIS system, which stores employee data, benefits plans and payments, compensation, and performance metrics.
• Directs effective third-party relationship management of vendor relationships including HR benefits, recruitment, consultants, and brokers. Sources, negotiates, and contracts with these (in partnership with Vaya’s Legal department); and aligns this with internal governance processes.
• Evaluates organizational structure to include department, positions, and job banding. Recommends and implements HR division structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as for providing individuals with professional and personal growth opportunities.
• Direct Total Rewards administration at Vaya Health has effective procedures, practices, and policies related to wages and salary, job evaluation, pay and benefits, discipline, resource allocation, budget, payroll, and bonus and incentives.

• Enhances and/or develops, implements, and enforces HR policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization. In particular, manages the human resource information systems (HRIS) database and provides necessary reports for critical analyses of the HR function and the people resources of the organization.
• Consults on employee relations strategies with stakeholders and staff; collaborates with the General Counsel & Chief Compliance Officer and/or Vice President of Compliance to perform root-cause analyses to avoid risk and talent loss; as well as ensure regulatory compliance
• In partnership with the Regulatory Compliance Team, drafts, revises, and oversees the development, maintenance, and compliance of Human Resources policies and procedures.
• Partners with Vaya’s legal and compliance leadership on employee-related matters, including conducting risk assessments.
• Direct Safety and Health, Employee Relations, Labor Relations, Grievance, Risk Management, Social Security, Welfare, Record Keeping, Audit, Time and Attendance, Regulatory Compliance procedures and processes are effectively administered for Vaya Health.

• Develops employee engagement strategies. Captures voice-of-employee through targeted methods including pulse surveys.
• Designs the behavioral competency model which supports and installs that framework across all talent functions.
• Partners with stakeholders to develop and maintain effective succession planning for business continuity.
• Oversees employee performance and progressive disciplinary processes. Develops effective performance management methods and plans which support those.
• Direct employee training, management development, career development, performance evaluation, transition planning in an effective and efficient practice at Vaya Health.

• Experience with the NC State Human Resources Act and NC administrative rules preferred
• Experience in both private and public sectors is highly desired, as well as experience or knowledge in the healthcare industry.
• Experience leading human resources through a merger, acquisition, or comparable business change.
• Prior experience working cross-functionally and/or in matrix roles while undergoing significant organizational change.
• Leadership experience leading and building teams of professionals to execute strategic initiatives.
• Experienced in developing effective strategic recruitment, development, and retention plans.
• Experienced in budget management, cost/benefit analysis, savings drivers, and other HR fiscal responsibilities.
• Experience in developing leadership curriculum for key leaders (Directors and above) is highly desired. Ideal is some level of experience in strengths-based development programs. Facilitation skill for delivering training content also preferred.
• Senior level consulting and coaching skills.
• Prior experience developing HR strategies for remote/virtual workers is highly desirable.

PHYSICAL REQUIREMENTS

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.