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Student Financial Services Manager
Community Colleges of Spokane in Spokane, Washington
Date Posted 02/26/2021
Admin-Business And Financial Management
Employment Type Part Time
Application Deadline Open until filled

The Manager of Student Financial Services reports to the District Director of Fiscal Services/Controller. This position is responsible for the effective management and operation of the District cashiering offices at Spokane Community College (SCC) and Spokane Falls Community College (SFCC). The position also manages, as part of the District Business Office, student accounting and related reconciliations, student billing and student and third party receivables, collections, and student financial aid refunding, consistent with state and federal laws, Washington Administrative Code, District policies and procedures, and generally accepted accounting principles (GAAP).


  • Ensure District student financial aid refunding complies with Federal and State regulations. Reconcile student financial aid refunds with financial aid awards. *
  • Interpret and implement changes in District policies and procedures. Recommend general administrative policies for the department. Develop and implement procedures for new programs or activities in conformance with state and federal regulations. *
  • Prepare and/or review financial records and reconciliations of financial aid programs and the submission of required state and federal reports. *
  • Responsible for the supervision, operation and processes used in the college cashiering operations; ensure consistency with district cash controls and student account processes. *
  • Supervise (train, schedule, evaluate, discipline and respond to grievances) supervisors, classified employees and part-time hourly staff. Adhere to the classified contracts, and all district rules and regulations ensuring efficient operations and services. *
  • Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
  • Coordinate department’s services and activities to ensure cooperative and considerate service to students, campus personnel and public. Serve as a staff resource for rendering professional judgments. Hear and resolve day-to-day operational problems and provide appropriate referral to internal and external resources. *
  • Prepare and request reimbursement for federal and state student financial aid program expenditures to maintain effective cash flow and program regulations. *
  • Oversee the preparation and distribution of student and third-party vendor billing invoices and statements. *
  • Manage student payment plans through third party vendor software to ensure accurate posting to student accounts. *
  • Responsible for the management of student collection activities, as well as student accounts to ensure proper and timely collection of student tuition, fees, and miscellaneous charges. *
  • Responsible for the management of the student and third-party billing and accounts receivable functions, including collections activities. *
  • Run necessary system processes daily to post student billing and receipting transactions. Troubleshoot system errors, correct transactions and run reports necessary for reconciliations. *
  • Represent the college at professional meetings and serve as a departmental liaison to community organizations and other public agencies, as requested.
  • Support and advance the CCS strategic plan, and perform related duties as required. *
  • Indicates this is an essential duty.



  • Bachelors’ degree or higher in Accounting, Business, or related field from an accredited institution, with substantial course work (which includes 18 quarter hours or 12 semester hours in accounting, auditing, or budgeting). Or an equivalent mix of education and related experience that demonstrates the candidate meets all competency requirements for this position.
  • Three (3) or more years’ experience as a professional accountant or financial analyst which includes fiscal accounting, reconciliation and reporting experience.
  • Two (2) or more years’ experience supervising professional level accounting staff.
  • Knowledge of Governmental Accounting Standards Board (GASB) and Generally Accepted Accounting principles (GAAP); procedures and practices; management of financial records and reports; recognized methods used in effecting internal control; and methods of accounting systems design.
  • Ability to demonstrate high skill levels in automated spreadsheets and other tools for accounting, financial analysis and reporting, and to analyze complex financial and statistical data and determine their significance.
  • Ability to extract data from complex accounting, reporting and other systems and use automated spreadsheets and other tools for financial reconciliation.
  • Ability to understand, interpret and apply complex Federal and State financial aid regulations.
  • Ability to monitor and evaluate fiscal and/or accounting activities and internal controls.
  • Ability to prepare comprehensive reports and recommendations.
  • Ability to work independently.
  • Excellent written and oral communication skills with individuals and groups.
  • Ability to establish and maintain effective working relationships with district administrators, faculty and staff.
  • Acceptance of the responsibility to promote the welfare and best interests of students at all times.
  • A demonstrable understanding and acceptance of the mission, values, goals and objectives of CCS.
  • The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
  • Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.
  • Experience working in a Student Financial Services Office at an institution of higher education.
  • Experience with Student Management Systems (PeopleSoft).
  • Experience with governmental fund accounting.
  • Certified Public Accountant or Certified Governmental Financial Manager.
  • Experience supervising staff covered by a collective bargaining agreement (CBA).
  • Knowledge of State of Washington budgeting and accounting policies and regulations and an understanding of federal cost principles.
  • Experience in higher education, governmental or non-profit accounting.


TOTAL COMPENSATION: $93,162 - $96,733.
Total compensation is an estimate based upon adding the following amounts together:

  • Base compensation, plus
  • Current employer-paid health and related benefit contribution rates, plus
  • Median retirement fund contributions.
The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

  • Work is performed in a normal, temperature-controlled office environment.
  • Work is sedentary in nature.
  • Frequent use of computer and exposure to terminal screens.
  • Visual focus and strain.
  • Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
  • Frequent repetitive hand/wrist motions and finger manipulation.
  • Frequent oral and auditory communication with others.
  • Contract position.
  • Position is exempt from Fair Labor Standards Act (FLSA).
  • Criminal background check required.
  • Requires local or regional travel. If using personal vehicle proof of driver's license and car insurance required.


To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

  • CCS online application.
  • Cover letter addressing your qualifications as applied to the responsibilities of this position. *
  • Comprehensive resume. *
  • Names, addresses, and telephone numbers of three professional references.*
  • College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.
NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.

This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA-Cref retirement plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of one (1) day per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.)

*Please mention academicjobs.net to employers when applying for this job*
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