San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors - the San Diego Zoo and San Diego Zoo Safari Park - giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Systems Analyst I performs a variety of professional systems analysis and programming work of a specialized or complex nature. This position reports to the Business Systems Manager.

WHAT YOU WILL DO

• Support IT team in the application development environment.
• Provide technical and software support by assisting in troubleshooting, analyzing and resolving software issues.
• Follow the software development process for new and current program code including extract, transform and load processes.
• Participate in the development of requirements for business process improvements/business process reengineering
• Adhere to a structured test process for preparation of Production deployment.
• Participate in versioning and source control of all development source code.
• Participate in the implementation of new modules, enhancements, and software releases of third-party packages.

WHAT WE ARE LOOKING FOR

The ideal candidate will have a firm understanding of application troubleshooting (Galaxy Certified System Admin highly desirable), a working knowledge of IT desktop support (hardware and software) and a very strong customer service orientation. Familiarity with SQL Server and an ability to script windows automation tasks will aid success. Note: Frequent travel between corporate sites required (San Diego Zoo, San Diego Zoo Safari Park, Mission Valley)

• JOB EXPERIENCE
• Must have at least 1 year of experience supporting an IT department or applications/systems support.

• EDUCATION AND CERTIFICATIONS
• Associate degree in Computer Science or equivalent specialized training and/or 1+ year of experience required.
• Bachelor's Degree in Computer Science, Management Information Systems, or equivalent specialized training and/or 1+ year of experience preferred.
• Current and valid California Driver's License in good standing

• SKILLS AND KNOWLEDGE
• Computer systems design, computer programming knowledge required.
• Strong working knowledge of implementation/installation of third-party application software.
• Microsoft language knowledge preferred.
• Microsoft SQL Server 2016 and above and associated tools (job scheduler, SSIS, backup/restore, etc.) knowledge required.
• Able to communicate effectively both orally and in writing.
• Demonstrated ability to handle multiple projects with competing deadlines using effective time management skills.
• Demonstrated ability to work as a highly cohesive, diverse team.

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: San Diego, CA
• Position: Salaried Full-Time Exempt Position
• Salary Range: $71,200 - $78,760

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug free workplace.

• 2920 Zoo Dr, San Diego, CA 92101, USA