Job Description

Position Number:

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University Authorized FTE:

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Position Summary/Purpose of Position:

• Support the AMSC Coordinator, the AMSC Director, and the success of our program by providing outstanding customer service to AMSC students, faculty, and prospective students as well as other stakeholders in the Math Department
• Represent AMSC in a professional and knowledgeable manner at events as well as by phone/email/in-person contact
• Assist with recruitment, events, and marketing initiatives through in-person support and preparation/design of digital and print materials (e.g., graphics, flyers, and posters)
• Assist with our program’s admissions process, e.g., data entry and prep for Open House
• Draft communications about the AMSC Graduate Committee meetings and Qualifying Exams
• Update reports, presentations, documents, and webpages, etc.
• Perform clerical tasks such as creating documents, printing, filing, etc.
• Lead the New Student Mentor Program with mentor/mentee matching and planning ~2 events per semester to support student networking
• Assist in the creation of quarterly newsletters and other communications through Google layouts and Mailchimp
• Perform other related duties as assigned

Minimum Qualifications:

• Bachelor’s degree required.
• Must be accepted into a Master’s or Doctoral program at UMD, and able to work the required 20 hours per week in the AMSC Office.
• Candidate must maintain full-time enrollment status in a graduate program at UMD while employed as an FTE .50 Graduate Assistant (for more info: https://academiccatalog.umd.edu/graduate/policies/policies-graduate-assistantships/).

• Excellent knowledge of Microsoft Excel, Google Drive applications, Adobe Acrobat DC, Zoom, Box, and be adept at learning new tech skills/tools.
• Ability to handle confidential data with discretion and tact.
• Commitment to providing excellent customer service to AMSC faculty, students, staff, and prospective students.
• Excellent written and verbal communication skills.
• Ability to prioritize and handle multiple projects and assignments with various deadlines simultaneously.
• Attention to detail, good judgment, and strong planning and organizational skills.
• Graphic Design skills using Canva (or other basic graphic design/content creation tool such as Adobe Express).
• Experience with Mailchimp, Google layouts, or other similar bulk email/template tools.
• Website Editing/development skills using Joomla or similar CMS; and/or basic skills in HTML/CSS (not required, but helpful).

Preferences:

• Experience with event planning (e.g., room reservation, ordering food, advertising, etc.).
• Experience in customer service, especially in a university setting.
• Experience in working in an office setting.

Additional Information:

• Benefits of this appointment include 10 credits of tuition remission during the Fall and Spring semesters (Note that UMEI courses and consortium courses are not covered under tuition remission) and participation in the MD State employee health benefits program. All Graduate Assistants on a full-time or half-time appointment are billed at the in-state rate for credits taken during their appointment, including any credits taken over the tuition remission allowance.
• Most hours will be performed during normal working hours (8:30 AM – 5 PM, Mon-Fri), with very few hours after 5 PM on rare occasions for events.
• Apply through the ejobs.umd.edu site; do not email your application documents.
• This is a 9.5-month appointment from August 2024 – May 2025, with the potential to renew.
• Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.

Posting Date:

Open Until Filled

Best Consideration Date

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Diversity Statement:

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