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Technology Support Officer
Southern Cross University in Coffs Harbour, Australia
Date Posted 01/21/2021
Employment Type Fulltime
Application Deadline Open until filled
  • Full-time, continuing opportunity with genuine 35 hour working week
  • Remuneration package up to $94,351 per annum
  • Located in Coffs Harbour, relocation support available

About the role

The University’s Technology Services unit provides effective technology leadership, strategy, and expertise through proactive engagement with the University and its partners, with the goal to deliver purposeful and reliable technology systems in line with the expectations and requirements of the University and its customers.

As a member of Technology Services’ Customer Service team, the Technology Support Officer will be responsible for providing Information Technology support to staff and students, work units, teaching spaces and computer laboratories to the University and its partners across the Coffs Harbour Education Campus.

This opportunity is located at the spectacular regional city of Coffs Harbour, which offers the best of a coastal lifestyle and easy access to national parks. Generous relocation support will be available to the successful candidate if relocating from outside the region.

The remuneration package for this position is up to $94,351 per annum (inclusive of base salary $72,472-$80,642 per annum and 17% employer's contribution to superannuation).

About you

We are seeking applications from experienced ICT support professionals who have a drive to deliver the highest standards of services to our internal and partner clients. Utilising your formal qualifications and experience, you will have a through working knowledge and aptitude for various technologies. With excellent communication skills, you will have a successful track record of guiding clients to a solution either in person, by phone or online.

With an innovative, solutions-based approach you will demonstrate commitment to continuous improvement of support services.

The University’s values are integrity and collegiality. Alignment with these values, along with the ability to actively contribute to the success of a team, are inherent requirements of the role.

About us

Southern Cross University is powered by passion to deliver the best learning, teaching and research possible. Our graduates stride a global stage with confidence as proud alumni. Working at Southern Cross combines a rare privilege of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. Independent benchmarks place Southern Cross at the forefront of its key research areas, student experience and graduate salaries, largely due to the tireless collaboration to create something special across our communities of the Northern Rivers, Coffs Harbour, Gold Coast and online.

Southern Cross University offers flexible work arrangements, generous parental and carer’s leave provisions, wellbeing initiatives, professional learning opportunities, mentoring programs and support to undertake further study.

Applicant information

Job applicants must be Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Southern Cross University is committed to diversity and social inclusion. Applications are encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

Applications close at 9:00 am AEDT on Thursday, 4 February 2021 and must be submitted through the online portal.

To view the full position advertisement and details of the application process please click on the APPLY button where you will be redirected to the Southern Cross University website.

*Please mention academicjobs.net to employers when applying for this job*
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