People & Culture HR Generalist
Job Description
Full job description
- Do you enjoy working with People and driving Culture initiatives?
- Do you believe food is a human right?
- Are you ready to apply your passion and skills to help one of the Bay Area’s top non-profits — and a nationally recognized leader in hunger relief — demonstrate its community impact?
The People & Culture HR Generalist supports all people and HR-related activities and functions and provides front-line customer service in the areas of recruitment, compensation and benefits, employee relations, and risk management. They are responsible for HRIS and ATS management, payroll and benefits administration, and understanding and upholding all relevant employment laws, and organizational policies and procedures.
Under the guidance of the Chief People & Culture Officer, The People & Culture HR Generalist will implement the People & Culture strategy that brings our organizational values of community, leadership, transparency, diversity and innovation to life through employee engagement and a deep commitment to customer service. The position requires a proactive, innovative and flexible HR professional who is dedicated to customer service-driven employee relations.
Essential Duties And Responsibilities
Employee Relations and Lifecycle Management
Employee Relations and Lifecycle Management
- Ensure consistency in delivery of all HR programs/policies and explain personnel policies and procedures to employees and job applicants.
- Establish and maintain positive working relationships with all ACCFB staff; demonstrate extreme discretion and confidentiality with regard to personal information and personnel issues.
- Prepare ACCFB orientation packets and deliver New Employee Orientation presentation and other new hire trainings.
- Manage execution of staff recognition program and provide logistical support for all People & Culture events.
- Work on Employer of Choice culture-focused initiatives; and ensure that programs and activities are executed successfully, including implementing wellness initiatives.
Payroll & Benefits Administration
- Manage the HR side of payroll processing by reviewing timecards for accuracy and policy compliance, entering new hires and terminations, entering benefits and deduction changes, and running reports.
- Analyze, maintain and troubleshoot HRIS issues. Collaborate with staff supervisors, finance team and 3rd party HRIS vendor to troubleshoot payroll issues.
- Regularly audit payroll registers to ensure that benefit elections are accurately reflected in pay deductions.
- In collaboration with P&C team, Payroll and benefit brokers, assist with administration of employee benefit plans including enrollment, change reporting, invoice review and employee communication.
- Assist with annual open enrollment and process QLE special enrollments by reviewing/approving HRIS elections and coordinating carrier processing with benefits broker.
- Serve as liaison between employees and service providers; assist staff by explaining offerings, answering questions, connecting them with resources and troubleshooting issues with copayments and other billing.
Recruitment
- Handle recruitment for all open positions, including requisition approval, ad copy development, posting and advertising, application collection, resume review, interview scheduling, applicant follow-up, background checks, approval to hire and offer letters.
- Partner with hiring managers to develop recruitment plans that center equity and inclusion, generate diverse applicant pools and effectively evaluate candidates on their merits and potential.
- Develop position-specific interview toolkit, skills assessments and other materials.
- Act as Applicant Tracking System Administrator and train hiring managers and other staff to use it effectively.
- Manage pre-employment logistics and communications, including new hire questionnaire, deployment of HRIS onboarding module, and “what to expect on your first day” communication.
Compliance & Risk Management
Knowledge, Skills and Abilities
- Ensure compliance with all federal, state, and local laws on HR policies and procedures.
- Maintain documentation for all personnel activities such as recruitment, hiring, training, performance evaluation, benefit enrollment, payroll, time off accrual and date of and reason for termination.
- Keeps system records of benefits plans participation and HR transactions such as hires, promotions, transfers, performance reviews, and terminations, and for reporting purposes.
- Process and administer all leave of absence requests and disability documents; effectively interpret FMLA and ADA implications in relation to leaves of absences/disabilities, company policies, and attendance records.
- Ensure the accuracy and integrity of employee data in HRIS and all other business application systems; retain records in line with company record retention requirements; perform periodic audits.
- Ensure proper background screenings, including DMV pull notices, DOT documentation, and I-9 verifications are completed during pre-employment process.
- Maintain up to date knowledge and ensure regulatory compliance with benefit-related state and federal laws (HIPPA, FMLA, COBRA, ERISA, etc.).
- Work with employees to complete workers’ comp claim forms and ensure that injured employees are directed towards the proper medical attention.
- Other duties as assigned.
Knowledge, Skills and Abilities
Required Competencies
- 5-7 years of experience in an HR role in a fast-paced environment, or equivalent combination of education and administrative, social services or professional services experience.
- At least 3+ years of experience working in Paylocity or any other HRIS.
- Must have the ability to quickly learn and achieve fluency with numerous HR related technology systems: including HRIS, ATS, and various online platforms for risk management and learning and development.
- Must have excellent organization, time-management, and task-management skills; able to manage competing priorities and remain agile in a constantly changing, deadline-driven environment.
- Proven ability to handle confidential information with great sensitivity.
- Strong interpersonal communication skills; effective listener, write clearly and informatively, seek clarification by asking questions.
- Ability to interact effectively and respectfully with individuals of diverse backgrounds, experiences and personalities; adept at tailoring communication style for a range of audiences and technical abilities.
- Ability to establish credibility, trust and partnership at all levels of an organization.
- Critical thinker with highly developed planning, analytical and creative resolution skills.
- Self-directed; able to take initiative and work effectively both independently and within a team.
- Impeccable attention to detail; able to maintain precision in work product despite constant interruptions.
- Intermediate to advanced computer skills in MS Office Suite (Word, Outlook, Excel, and PowerPoint).
- Intermediate to advanced public speaking skills, experience facilitating group meeting and trainings.
Preferred Qualifications
- Bilingual in English and Spanish or Cantonese.
- Working knowledge of current federal and state laws and regulations pertaining to HR functions.
- Basic understanding of health and wellness plan architecture; open enrollment administration experience.
- Experience in a nonprofit environment with a variety of stakeholders deeply rooted community values.
- Understanding of (or interest in learning about) the role HR policy and procedures can play in creating just and equitable organizations and dismantling institutional frameworks rooted in white supremacy.
- PHR/PHR-CA or SHRM-CP designation(s) or willingness to earn certification(s).
Personal Attributes and Values
- Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, innovation and diversity.
- Demonstrates humility, integrity and honesty; inspires the trust of others.
- Contributes to building a positive team environment; gives and welcomes feedback; shows desire to learn and grow, both personally and professionally through this work.
- Highly motivated self-starter and a quick learner; strong work ethic with an orientation toward innovation and process improvement.
- Demonstrates respect for cultural differences and sensitivity to organizational power dynamics.
- Exhibits grace and is able to remain calm in high-pressure situations.
- Sense of humor deftly combined with a roll-up-your-sleeves, can-do attitude!
Physical Requirements
This work is located in an office environment. Physical activities necessary in the performance of this job: ability to sit at a computer workstation for long periods of time, ability to move throughout the 118,000 sq. ft. Food Bank facility in performance of duties. Ability to communicate in clear speaking voice in person, before large groups and over the phone. Ability to interpret instructions and questions when asked. Ability to operate computer equipment. Ability to access transportation to travel to local events or meetings as needed.
COMPENSATION AND BENEFITS
This is a full-time, non-exempt position working Monday through Friday, 8:30 a.m. to 5:00 p.m. (7.5-hour workday; 1-hour unpaid lunch). The non-negotiable starting salary for this position is $81,432.00 per year. We offer an outstanding benefit package including:
If you meet these qualifications and want to join our mission, please submit your resume by clicking the apply button below.
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