Job Title:

Location:

What you'll do:

What we are looking for:

• Responds timely to inbound inquiries, answers questions and directs callers to proper Bank personnel.
• Consistently applies superior decision-making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures.
• Gathers all information necessary to present a deposit or treasury management opportunity to management for approval; meets with new/potential customers.
• May manage client relationships with a portfolio of clients that are deposit focused.
• Works with RM to service portfolio as needed, works with TM sales, onboarding, and client service teams to complete client requests.
• Compiles and analyzes market research data to develop recommendations regarding products and services focused on needs of existing clients.
• Maintains CRM data base including calls and results on relationships. Makes reports to RMs as required.
• Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the legal banking arena.
• Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals.
• Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit.

Qualifications

• Bachelor's Degree from a 4-year college or university degree, preferably in Finance or Accounting, or an equivalent combination of education and experience.
• Minimum 5 years of direct experience, in banking,deposits, account servicing or other directly related experience.
• Experience in the Settlement Services or Legal Banking space is highly preferred.
• Intermediate knowledge of general banking operations, including deposit onboarding/operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Must have strong speaking and writing skills for internal and external audiences and excellent customer service.
• Working knowledge of various word processing and spreadsheet software.
• Ability to work with relationship managers, legal department, senior managing director and clients as needed.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation