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Student Support Specialist

Job Description

Job Posting Title

Student Support Specialist

Location

Los Rios Community College District (Folsom Lake College)

Department Location

Student Services

Posting Number

C03103P

Position Type

Classified (Limited Term)

Temporary Position Category

N/A

The Institution

About
Established in 2004 as the fourth college in the Los Rios Community College District, Folsom Lake College (FLC) is a vibrant teaching and learning environment that sits on the traditional home of the sovereign Nisenan, Maidu, and Miwok peoples who have a unique and enduring relationship stewarding this land since time immemorial. Despite colonization, occupation, and genocide, the Nisenan, Maidu, and Miwok people continue and thrive in their resilience and self-determination. FLC celebrates and recognizes its Nisenan, Maidu, and Miwok tribal neighbors and honors their sustained existence.

With an enrollment of over 10,000 students, FLC is an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), an emerging Hispanic Serving Institution (HSI), and serves Black, Indigenous, and People of Color (BIPOC) students. The College is comprised of the Folsom main campus and its two educational centers, the El Dorado Center in Placerville (EDC) and the Rancho Cordova Center (RCC). The college also serves students at multiple local state prisons through an extensive Prison and Reentry Education Program (PREP) and is expanding access to high school students through dual enrollment and middle college programs. Combined, these form a dynamic learning community committed to academic excellence, innovation, educational equity, inclusive excellence, and social justice.

Our Strengths
Folsom Lake College centers student success by providing a broad range of degree and certificate programs and student support services in different modalities (including online and hybrid) that prepare students for transfer and/or career opportunities, as well as options for student engagement, innovation, and leadership. The college provides educational environments designed to empower, inspire, and enrich all student populations including employment opportunities to provide economic pathways for students from historically underrepresented backgrounds.

One of Folsom Lake College’s strengths is its Equity Center which fosters community, supports disproportionately impacted students, and creates a safe space where BIPOC and LGBTQIA+ students, faculty, and staff feel welcomed and included. The Equity Center offers in-person, online, and hybrid programming, professional development, counseling, tutoring, and more.

The College also incorporates the newest technologies for innovative classroom instruction, including collaboration with the Innovation Center/Makerspace at the main campus. The Harris Center for the Arts presents a distinguished program of arts, culture, and entertainment that engages the entire region and is home to FLC’s visual and performing arts instructional programs. The award winning Falcon Athletics provides opportunities for student-athletes to succeed both on and off the field. In Fall 2025 a new 75,000 square feet Science Building will be completed focusing on STEM-related fields, including a MESA program.

Our Commitment to Diversity, Inclusion, Equity, and Social Justice
Our college community honors equity, diversity, social justice, antiracism, and environmental sustainability as foundational to academic, campus, and community life. We commit to data-informed, equity-driven decision-making, planning, and reflective processes that are responsive to the diverse identities and experiences in our community.

We seek to empower marginalized voices, nurture our many identities and social circumstances, foster cultural responsiveness, and stand against all manifestations of discrimination, including (but not limited to) those based on: ability or disability, age, pregnancy or reproductive status, body type or size, physical or mental health status, neurodiversity, ancestry, ethnicity, citizenship or immigration status, language, race or racial identity, national origin, economic status, incarceration experience, educational status, employment status, food or housing insecurity, military or veteran status, marital or partner status, gender, gender identity, gender expression, sex, sexual orientation, political affiliation, and/or religion.

Position Summary

Under the direction of the assigned supervisor/manager, coordinate student success and support related programs, components and activities; assist in the planning, implementation and delivery of support programs and services associated with the college plans.

This position is 100% categorically funded (funded by federal or state grants). Categorical funded positions are for a limited term, see beginning and ending dates in this job posting. When the funding ends, the District may eliminate this position due to the lack of funding. If that happens, the District will provide notices to all affected employees explaining their rights under the Board Policy, Collective Bargaining Agreement, and Education Code. Please also see Frequently Asked Questions regarding this process.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Salary

$5,660.89 per month. LRCCD Salary Schedules

Additional Salary Information

No additional salary information to note

Benefits

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position’s FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked multiplied by the percentage of months worked to get the position’s FTE (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 * 0.8333 = 0.625 FTE). For the full LRCEA contract agreement details click here.

Assignment Responsibilities

Oversee one or more college student support programs; provide coordination and planning for assigned program activities and events; and assist in conducting program review and strategic planning for the assigned college programs; ensuring compliance with and implementation of student services related regulations, policies, and procedures; gather and maintain data and statistical information in an effort to ensure appropriate services are provided to students in compliance with district and state regulations, policies, and procedures; participate in recommending and monitoring systems to provide and track support services to students; budget development and coordination and preparation of the required state and district reports; attend college, district, and department meetings in an effort to assist in ensuring coordination of support services and follow-up activities; communicate with and advise students to move them through the Steps to Success and core services of assessment and educational planning; assist students in their academic career by providing them referrals and resources to meet their educational and vocational career objectives; present activities to connect students to college programs and services; develop, coordinate and conduct workshops and activities, including subjects such as entering students coming directly from high school, students transferring to a four year university, financial literacy and other related subjects; assist in planning and coordinating follow-up and retention activities for at-risk students including those on probation and dismissal; prepare appropriate forms of communication regarding career education events, activities, programs, and initiatives for dissemination to college personnel and students; assist with the development and presentation of professional development activities for faculty and staff to support student success; assist in the recruitment, training and oversight of temporary employees; perform related duties as assigned.

Work Year

12 month

Work Schedule

8:00 a.m. to 5:00 p.m., Monday – Friday

Total Hrs per Week/Day

40 hours per week

Minimum Qualifications

EXPERIENCE: Two years of related experience in student services on a college campus or in a community agency that provides comparable services to students or diverse community members.

EDUCATION: Completion of a Bachelor’s degree from an accredited college or university, in an area related to the assignment. NOTE: Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Application Instructions

Applicants applying to this position are REQUIRED to complete and submit:
  1. A Los Rios Community College District Application
  2. Resume
  3. Letter of Interest
NOTES:
  • Applications submitted without all required documents, listed above, will be disqualified.
  • Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
  • Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
  • Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
  • Applicants are required to submit official transcripts within 60 days of the time of hire.
  • Graduate advising documents and grade reports will not be accepted as official transcripts.
  • Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
  • A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
  • Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.

Do not submit additional materials that are not requested.

Posting Date

04/09/2024

Closing Date

05/16/2024

Open Continuously

No

Beginning On (or About)

07/01/2024

Ending Date, if Temporary or Interim

06/30/2027

How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. – 5:00 p.m. PST, Monday through Friday.

After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions

Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.

For the latest information on Los Rios Community College’s COVID-19 protocol, please visit COVID-19 Updates.

Quicklink

https://jobs.losrios.edu/postings/25137

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