Amazing reasons to work at LAZ Parking!

• Pay Rate: $18.00/hr
• Pay Active- on demand access to up to 50% of your pay!!!
• 401(k) with Employer Match
• Part-time hours available!
• Building of long-lasting friendships/relationships
• Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical/Rx Healthcare Financing Options - Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position:

The Customer Service Representative at CBX greets and creates a welcoming atmosphere for our customers and clients.

How do you know if this is the right job for you?!

You are:

• Reliable and punctual attendance is paramount to this position.
• Dedicated to delivering exceptional results and customer service
• You're dynamic, charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it's not in your nature.
• Good under pressure. You don't fold and get overwhelmed easily.
• Able to work with or without supervision
• Able to communicate professionally and effectively.
• Open to feedback, differing opinions and other points of view.
• Timely and demonstrates sense of urgency.
• Excellent team building and interpersonal skills.
• A team player and can help motivate your team.

What will I do?

• Providing premier customer satisfaction with a friendly demeanor, can-do attitude
• Greet and offer help to passengers looking for help or direction.
• Assist passengers complete tasks and guide them through the appropriate processes needed to use bridge.
• Provide assistance any of the following; Luggage or wheelchair assistance, Cashiering, Filtering, passenger flow control, Parking lot attendant, and Parking guide attendant.
• Help customer in parking find parking or process to exit
• Able to understand bridge use requirements
• Able to understand and follow strict CBX/U.S. customs and immigration policies and guidelines.
• Work with a sense of urgency and demonstrate the ability to complete task in an accurate and timely manner
• When assigned, is able to complete the responsibilities associated with other related roles such as concierge desk, bridge access, bridge end, porter, information booth, ground transportation, traffic director, lot attendant, etc.

Education:

• High school diploma or GED equivalent preferred but not required.

Experience:

• Strong customer service experience.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.
• Intermediate computer literacy is preferred.
• Bilingual with English and Spanish is highly desired.
• Reliable transportation to and from job site is required.

Skills:

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and exercise sound judgment.
• Able to work weekends.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk for extended periods of time, up to 8 hours a day.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Ability to apply pressure to an object with the fingers and palm.
• Ability to perform functions that require repetitive motions using hands, wrists, arms, legs, ankles, knees and hips.
• Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
• Ability to receive detailed information through oral communication and to make discriminations in sound.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.