The Veterinary Medicine Library (VML) Student Assistant plays an essential role as the first point of contact for library access and research-related support to the College of Veterinary Medicine, located on the Centennial Biomedical campus. Students in this role will work alongside library staff to provide patrons superior customer service while assisting with routine library operations. Students will: answer queries via phone, email, and chat, check out materials, assist with troubleshooting technological issues, scan articles, shelve books, and conduct basic research to respond and refer reference questions. Students may also be responsible for opening or closing the library and other duties as needed. Some moderate lifting, up to 30lbs, may be required.

Dependable and punctual. Experience providing excellent customer service. Basic desktop computer skills. Excellent interpersonal, communication and problem solving skills, including ability to understand needs of diverse users including faculty, staff, students, hospital clients and the general public. Flexibility and willingness to learn new information and take on new tasks. Knowledge of library services and resources is a plus but not required. Able to manage time and accomplish assigned tasks with minimum supervision.

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NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.