Business Analyst

Vaco

Job Description

(NO C2C or Sponsorship for this role!)

Summary:

We are seeking a highly skilled and motivated Business Analyst to join our Product Development team. The successful candidate will work closely with the Product Owner to provide analytical, strategic, and operational support. This role is crucial in driving our mission to develop innovative solutions and will involve managing user communications, creating and prioritizing backlogs, and improving processes.

Responsibilities:
  • Partner with Product Owner to support stakeholder requirement gathering, develop documentation and presentations, design and develop mechanisms for collecting product usage statistics and stakeholder feedback, etc.
  • Support user acceptance testing and product requirement validation.
  • Enable and support users and stakeholders with product documentation, training, access management, and intake process, including running customer workshops.
  • Support development and distribution of release notifications, updates, etc.
  • Partner with Product Owner and Scrum Master on business readiness activities, including product planning, sequencing, testing, user education, rollout, iteration, and support.
  • Support Product Owner and Scrum Master to create, prioritize, and manage the product backlog, incorporating user feedback and business priorities.
  • Champion a collaborative work environment that cultivates shared understanding, transparency, autonomy, innovation, and continuous learning.
  • Facilitate communication between business stakeholders, users, and product teams to ensure alignment and understanding of product requirements and business objectives.
  • Coordinate and manage monthly calls with end users, consolidating feedback and managing follow-ups.
  • Apply continuous improvement approach to and assess how automated systems, procedures, and workflows can be implemented to improve existing processes for efficiency and effectiveness.
  • Fill in gaps across roles and functions as needed, performing as an adaptive problem solver.
  • Help manage and optimize processes and tracking mechanisms to support product development.
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Track and maintain program budget and forecasting tools to support decision-making.

Qualifications:
  • Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field. A Master's degree or MBA is a plus.
  • Proven experience in product management, product operations, business analytics, or project management, preferably digital product development
  • Experience with Agile methodologies, including Scrum and Kanban.
  • Proven experience in stakeholder management and facilitating user acceptance testing.
  • Experience in managing product backlogs and prioritizing according to business value.
  • Prior experience in a role requiring collaboration across multiple teams and problem-solving abilities.
  • Experience in Jira and Tableau a plus
  • Basic understanding in coding, primarily VBA, SQL, and Python a plus
  • Strong knowledge of product development lifecycle and project management methodologies.
  • Excellent problem-solving skills, self-starter that can work independently, drive for results, and has strong time-management skills.
  • Strong communication and facilitation skills, with the ability to coordinate communication between various stakeholders and teams.
  • Ability to champion a collaborative work environment and cultivate shared understanding, transparency, autonomy, innovation, and continuous learning.
  • Proficiency in using project management tools and software.
  • Strong analytical skills with the ability to prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Knowledge of automated systems and workflows, with the ability to assess and implement improvements for efficiency and effectiveness.
  • Ability to manage and optimize processes and tracking mechanisms to support product development.
  • Ability to work in a fast-paced, collaborative environment and manage multiple tasks simultaneously

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
  • Virginia residents may access our state specific policies .
  • Residents of all other states may access our policies .
  • Canadian residents may access our policies in English and in French .
  • Residents of countries governed by GDPR may access our policies .
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

 

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