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Enterprise Systems Administrator
Job Description
Please note that this position is based in San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.
The Enterprise Systems Administrator works closely with IT Business Partners and designated business functions to define, document, and execute key system administrative processes. The Enterprise Systems Administrator also participates on operational teams to craft communication and training materials to help ease the introduction of new technologies and to further improve operational processes.
Primary Responsibilities
- Work with business to define and document key administrative business processes and requirements.
- Execute assigned System Administrative tasks per governing standard operating procedure (SOP)/Work Instruction, documenting as required.
- Ensure GxP validated systems remain in a validated state.
- Manage and/or perform system changes, ensuring changes are controlled, tested, validated, and communicated.
- Create and review training materials, "How To" documents, work instructions, SOPs and knowledge base articles.
- Create validation plans and necessary validation documentation per Acadia's computer system validation SOP.
- Administer validated and/or non-validated systems, including user administration and access review, and basic system configuration (e.g., list of value updates).
- Facilitate resolution of Tier 1, Tier 2, and Tier 3 application issues.
- Document all procedures related to position.
- Other duties as assigned.
Education/Experience/Skills
Bachelor's degree in Information Systems or related field. Targeting 4 years of progressively responsible experience in an IT Enterprise environment. Work experience in a regulated industry and/or pharmaceutical industry, including computer system validation, data, and processes is strongly preferred. An equivalent combination of relevant education and applicable job experience may be considered.
- Experience with Veeva Vault (eTMF, Submissions, QualityDocs, and/or PromoMats), Veeva CRM, ServiceNow, Workday and/or HR related systems, Concur and/or Coupa and Finance related systems
- Excellent attention to detail, including defining and documenting processes, requirements, training materials, and SOPs
- Ability to multi-task with excellent problem-solving skills
- Experience maintaining pharmaceutical GxP systems
- Experience escalating/managing Tier 2/3 tickets to vendor partners for resolution
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.
In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
What we offer you (US-Based Employees):
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave
- Tuition assistance
EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply - especially if the reason you are the best candidate isn't exactly as we describe it here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our or contact us at or .
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
Notice for California Applicants: Please within our Privacy Policy.
Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.
ACADIA is an Equal Employment Opportunity/Affirmative Action Employer: Minority/Female/Disability/Veterans/Sexual Orientation and Gender Identity
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