Job Description

We are seeking a Program Operations Specialist to provide security support to a complex multi-project closed facility. Support highly-classified AMDS programs, to include data transfer, database management and publishing, meeting scheduling and coordination, processing requisitions and purchase orders.  Collaborate with the Facility Operations Manager, Program Managers, Security staff, and Information Assurance staff to optimize facility operations.  Tasking may include various administrative tasks, from time to time.

As a Program Operations Specialist you will...

1. Independently handle security-administration related matters in person, via telephone, and via data distribution networks for: database entry, publishing, maintenance and document management. Provide property management support.  Process purchase order request to include managing supplies for the facility.  Solve any related problems, some without precedent, and document associated procedural changes or new procedures. Develop methods to expedite workflow. 
2. Complete data transfers. Assist Program and Project Managers with conducting Assured Data Transfers on highly classified Information Systems (IS). This will require understanding of each IS data transfer process and updates to the process as they are made. This will also require coordinating with engineering staff, Program Security Representatives (PSR) and Information Systems Security Managers and Officers (ISSM/ISSOs). 
3. Work with Program Managers to administer the special needs for their classified programs. Ensure program staff security awareness by developing and conducting briefings, developing and improving procedures, and educating customers regarding security and administrative procedures in the facility. Stay current on security requirements by continual communication with Contractor PSRs, Facility Security Administrators, the Facility Security Manager, Information System Security Officers, and program management staff. Implement policies and operating procedures. 
4. Complete a wide variety of procedures supporting faxing (sending, receiving, distribution), filing, copying, setting up and maintaining records and document library. Wrapping and completing paperwork for mailing (sending and receiving) or hand carrying material. Media distribution, labeling, scanning, assisting customers with various required administrative tasks. Support facility access control, escorting, security-related paperwork. 
5. Arrange visitor control requirements for both incoming and outgoing events. Coordinate with program management staff. Support personnel access process as required. Schedule internal meetings and support sponsor meetings at APL. 

You meet our minimum qualifications for the job if you...

• Have a High School Diploma with a minimum of 2 years of relevant administrative experience in a classified environment such as operation of complex facilities and working with sensitive data and material
• Demonstrated customer service skills, experience interfacing with counterparts, technical staff, managers, and sponsors in a discrete and professional manner.
• Experience exercising good judgment and discretion to resolve discrepancies, solve problems, and extrapolate from specialized security knowledge to real world practice.
• Demonstrated ability to develop and implement solutions to complex administrative, organizational, or technology challenges.
• Excellent time management skills, organizational skills with demonstrated ability to prioritize multiple competing tasks.
• Specialized experience with or training in highly classified programs, information systems, or similar.
• Proficiency in Microsoft Office applications (word processing, spreadsheets, presentations) and ability to use informational databases.
• Hold an active Secret clearance with in-scope (within six years) background investigation and willingness to get a CI polygraph and ultimately be able to a obtain a Top Secret with additiional accesses. If selected, you will be subject to a government security investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.
• Willingness to drive for periodic local travel and travel to test sites on occasion.
• Willingness to work outside of normal hours, including weekends on occasion to support customer requirements.

Why work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers.

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APL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.

APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.

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