Assistant Facilities Manager
Job Description
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Assistant Facilities Manager
San Diego, CA
$70,200
Day Shift (would also be required to occasionally work outside of normal business)
JLL is seeking an Assistant Facilities Manager to assist in the delivery of services to operate and maintain the assigned properties including customer/client services, financial management, facility maintenance and procurement and supplier management.
Site and Vendor Management
Manage the site in accordance with all agreed policies, procedures, and contract scope.
Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
Support the Facility Manager in the implementation of short and long-term projects for the client.
Maximize utilization of suppliers, preferred vendors/contractors, and the level of spending with Minority/Women owned Business Enterprises. Coordinate discussions with vendors or suppliers regarding goal setting, performance criteria and performance review. Manage the maintenance of existing contracts.
Demonstrate strong collaboration and teamwork within service lines to coordinate and complete small projects.
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards.
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
Support work order management for in house staff and vendors as necessary.
Support facility soft services as needed and directed such as: meetings preparation, food services, logistics and building entry.
Any other activities to support site operations, including, but not limited to moves/reconfigurations, events, safety, reception and mail services.
Client Relationship Management
Proactively develop and manage client relationships ensuring that expected service levels are achieved.
Ensure client satisfaction with the delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
Comply with all requirements of the client contract and meet or exceed key performance indicators.
Deliver an exceptional quality of service to the client, as reflected by client feedback.
Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.
Finance Management / Cost Control / Profitability
Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.)
Manage vendor purchase orders, invoices, and payments.
Help to develop and approve the annual capital plan for each building, interfacing closely with the client.
Actively support an environment of teamwork, co-operation, performance excellence and personal success.
Proactively manage the site operations team
Participate in performance management program, and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Leadership/Staff Management
Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail-oriented team in the delivery of extraordinary events
Provide excellent onboarding, training, and team building.
Actively support an environment of teamwork, co-operation, performance excellence and personal success
Participate in the individual performance management program and personal development planning for members of the team.
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence
Qualifications
Associate's or Bachelor's degree in Facilities, Property, Business or related field desirable.
Minimum 3-5 years of experience in Facilities Management, Project Management, Program Management within a corporate office environment
Proficient in a range of information technology tools and platforms.
Strong analytical, organizational and presentation skills.
Working Environment:
Client Site - Office
Flexibility to work nights and weekends should business demands warrant.
Location:
On-site - San Diego and vicinity
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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