This job has Expired
Implementation Specialist
Job Description
Posting Number
PG193148EPInternal Recruitment
NoWorking Title
Implementation SpecialistAnticipated Hiring Range
Commensurate with education and experience (anticipated hiring range $75,000-$85,000)Work Schedule
Monday through Friday, 8 am to 5 pm (some work outside of standard business hours may be required due to business needs).Job Location
Raleigh, NCDepartment
Institutional Strategy & Analysis (ISA)About the Department
Mission of Institutional Strategy and Analysis (ISA)
As NC State’s central office and authoritative source for institutional reporting and analytics, Institutional Strategy and Analysis (ISA) supports the university’s strategic decisions, planning activities, operations, evaluation efforts, and accountability by providing consistent, reliable information and analysis to university leaders, administrators, faculty and staff, students, external stakeholders, and the public.
In carrying out its mission, ISA:
- Collects, analyzes, interprets, models, and reports information about NC State
- Manages institutional strategic planning, including implementation planning and metrics for the university strategic plan
- Provides leadership in governance and strategy with respect to the university’s academic and administrative data
- Administers, analyzes, supports, and oversees institutional surveys
- Supports, administers, and maintains applicable data structures, applications, and systems
Essential Job Duties
Essential Job Duties
The Implementation Specialist will report to the Associate Vice Provost for Strategy, Implementation and Communication (AVP) and join a small collaborative team being formed to provide direct implementation support for the university’s strategic initiatives. Most initiatives are cross-functional, and their collective impact spans the university’s teaching, research and engagement missions. The Implementation Specialist will be the team’s primary change management expert but should also possess basic knowledge and skills in project management and facilitation. The Implementation Specialist may be responsible for only one project at a time or may support two or three, depending on project complexity and scope.
Primary responsibilities include, but are not limited to, the following:
Provide direct change management support for select implementation initiatives
- Work closely with the AVP, initiative contact(s), and other stakeholders as needed to gain a deep understanding of initiative goals and indicators of initiative success.
- Contribute the change management components to ISA team-developed proposals and plans for the initiative.
- Oversee some or all aspects of change management as required by the initiative, which may include change readiness assessments, risk analyses, impact assessments, strategy design, metric development and tracking, documentation, communication and training.
- Collaborate with the initiative project manager to integrate change management steps into overall project plans.
- Provide or secure facilitation as needed to help the initiative team surface issues, manage difficulties, or solve problems related to change implementation or adoption.
- Flag issues or barriers to success and work with the initiative contact or project team to create a relevant action plan.
Contribute to a culture of operational excellence and continuous improvement
- Assist the AVP in identifying and creating internal team guidelines and procedures that clarify and improve service to university implementation initiatives.
- Lead in developing web-based, context-appropriate change management guidance, informational resources, tools, and other materials to benefit the broader university community.
- Apply change management skills to internal ISA projects upon request.
Other Responsibilities
- Other duties as assigned
Minimum Education and Experience
Bachelor’s degree and three years of experience in the area of assignment, of which at least one is supervisory or in a lead-worker capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
Other Required Qualifications
The successful candidate should be able to demonstrate:
- Understanding of and experience with managing the human side of change in complex enterprise-wide implementation projects, preferably within a higher education or non-profit environment
- Knowledge of, or ability to quickly learn about, NC State’s mission, strategic goals and implementation initiatives, as well as its structural, cultural, and policy environments
- A service orientation and desire to help others do innovative, purposeful, and courageous work
- An ability to gain and maintain trust and respect throughout the organization
- Excellent active listening and interpersonal communication skills
- Excellent problem-solving and analytical skills
- An ability to adapt quickly to changes in circumstance or direction
- An ability to influence others without having direct management responsibility
- Change management expertise
- Project management experience
- Group facilitation experience
- An ability to synthesize and summarize information and deliver audience-appropriate oral or written overviews
- An ability to exercise good judgment in discerning and handling sensitive information
- An ability to initiate, organize and plan daily work, including meetings and events, with attention to detail and minimal supervision
- Advanced proficiency with either the Google suite or Microsoft PowerPoint, Word and Excel
Preferred Qualifications
Preferred Qualifications
- Certification or other relevant training in change management.
- Certification or other relevant training in project management, organizational development, facilitation, and/or agile methodologies.
- Master’s Degree
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required
NoCommercial Driver's License required
NoJob Open Date
01/12/2024Anticipated Close Date
Open until filledSpecial Instructions to Applicants
Please note, you will be required to attach the following to apply:
- Cover letter
- Resume
- A sample that demonstrates your ability to synthesize and summarize information in writing for an audience that includes senior leaders (Upload as Other Document 1)
- A separate document containing contact information for three professional references.
Position Number
00108136Position Type
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventDepartment ID
022201 - Institutional Strategy & Analysis (ISA)AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
*Please mention you saw this ad on AcademicJobs.*
