Epic Education Program Coordinator
Job Description
This is a full time, salaried position. This role is currently a work-from-home position, however, does require location in San Diego, CA.
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Join our elite team supporting Scripps Health as an Epic Education Program Coordinator. Together, you'll bring your expertise, compassion, and excellence to all we do. This position is ideal for the candidate who is knowledgeable in Epic, enjoys project-based work and looking to expand their experience in IS.
Responsibilities include:
* Accountable for and supports appropriate education requests, system wide education programs, learning initiatives and education related special projects for staff, students, providers and external customers.
* May support Epic Principal Trainers (Education Program Managers) with components of larger scale and more complex programs.
* Accountable for ensuring standard, successful and efficient implementation of assigned programs including identifying opportunities for process improvements using Value by Design (Lean) methodology based on ongoing reviews.
* Coordinates logistics and organizes other aspects of system wide education programs.
* Ensures implementation of programs is in compliance with federal, state and Joint Commission regulations as applicable.
* Ensures documentation in the Learning Management System (LMS) and other systems is up to date and accurate.
* May include ongoing coordination and maintenance of a portion of the Learning Management System (LMS), such as Helpdesk activities, Skills (Assignment) input and maintenance, building and maintenance of Learning Plans, Epic Training support and the development of less complex elearning, or a combination of thereof.
Required Education/Experience/Specialized Skills:
* Good critical thinking skills.
* Excellent customer service skills.
* Excellent written and verbal communication skills.
* Good organizational and project support skills.
* Advanced knowledge of MS Office products.
Preferred Education/Experience/Specialized Skills/Certification:
* Bachelor's degree
* Learning Management System data input experience.
* Three years related experience working in education.
* Microsoft 365, including TEAMS and related Apps.
* Experience with ServiceNow
* Experience working with Epic or IS projects
Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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