Essential Duties and Responsibilities
The CLASS Instructional Lab Assistant is responsible for providing technical, clerical, and support to students at the Center for Learning, Academic, and Student Success. They are required to work closely with the Director of the Center for Learning, Academic, and Student Success, Academic Success Coaches, faculty, lab assistants, student workers, and tutors. They will serve as the point of contact with the Information Technology Department to ensure that all computer equipment and software are up-to-date. The CLASS Instructional Lab Assistant will provide students with technology workshops and guides to ensure student success.
 
Characteristic Duties and Responsibilities

1. Supervises and/or administers exams (face-to-face and online) for instructors in all disciplines.
2. Works closely with CLASS Academic Success Coaches to assist with coaching for students.
3. Trains students in the proper use of related computer equipment in the lab.
4. Provides training in software programs such as MS Office Suite (Word, Excel, PowerPoint, Publisher) to ensure students have the skills necessary for academic success.
5. Monitors labs to ensure computers and associated equipment is up-to-date and working properly.
6. Provides instruction to all student users on the proper use of all lab equipment.
7. Creates and distributes reference materials to help users learn and understand how to use computer programs.
8. Supervises student workers and tutors.
9. Coordinates with Center staff in identifying appropriate software and hardware for implementation in the computer labs.
10. Communicates with faculty to ensure that student workers and tutors have the most current instructional materials needed to tutor students.
11. Researches, evaluates, and recommends the purchase of student success technology programs and services.
12. Ensures all data and correspondence are properly maintained and filed.
13. Performs additional duties assigned by the Director of the Center for Learning, Academic, and Student Success.

NOTICE:  Required Documents
To be considered for this position, you are required to upload your unofficial transcript(s). If recommended for this position an official transcript(s) will be required. In addition, if a license or certificate is required for this position, upload proof of your current license/certificate.
 
Required:

• AAS degree in Computer Information Systems or equivalent from two-year College or Technical School.
• The CLASS Instructional Lab Assistant is responsible for technical, clerical, and training duties. 
• They are required to ensure a clean and safe learning environment for all students. 
• The CLASS Instructional Lab Assistant will also be required to perform technical training in the use of technology.
• Ongoing Professional Development.

• Must be proficient with personal computer usage, presentation software, and technology, development of academic student success programs/workshops, and troubleshooting technical issues.
• Must have effective organizational, communication, and interpersonal skills. 
• Must be self-motivated with a strong work ethic. 
• Must be able to communicate effectively with students, parents, and faculty. 
• Must be committed to the college philosophy and mission.

Supervision Exercised   
Supervises student workers and tutors assigned to instructional labs.
 
Supervision Received
The CLASS Instructional Lab Assistant is supervised by the Director of the Center for Learning, Academic, and Student Success.
 
Physical Requirements  
While performing the duties of this job, the employee is regularly required to sit.  
The employee is occasionally required to stand, walk, stoop, kneel, or crouch.  
The employee must occasionally lift and/or move items weighing up to 50 pounds.   
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Work Environment 
Work is performed in a standard office environment.    
Work inside a well-lighted and air-conditioned area most of the time.  
The noise level in the work environment is usually quiet to moderate.
 
Safety  
Required to work safely and follow safety rules.    
Report unsafe working conditions and behavior.  
Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
 
Special Conditions 
Immediate supervisor may assign other duties.  
May be required to work outside regular working hours, as needed.  
May be required to work at a different college work site or campus as needed.
 
EEO Statement 
In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices. 
 
Foreign Degrees 
Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service. http://tea.texas.gov/Texas_Educators/Certification/Out-of-state_Certification/Foreign_Credential_Evaluation_Services/ http://www.naces.org/members.htm
 
Disclaimer 
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.