Technology Success Coach
Job Description
Description
When you join the SUNY Corning Community College (CCC) team, you are helping to positively transform the lives of our students, their families and our communities.
We are a premier two-year College, offering degree programs, certificates, and continuing education classes. We promote intellectual and personal growth through individualized education, inspire innovation to meet the educational and workforce needs of the community and leverage a variety of partnerships to help our students and community succeed.
The Technology Success Coach will work with students in the SUNY High Needs Technology grant project from recruitment to completion. The coach will support student success and persistence to credential achievement. A primary responsibility of this position is to provide Enrollment Advising, which includes Recruitment, Admissions, Academic Advising, Registration, and Financial Guidance, all within the career pathways framework. Additionally, as a success coach, the position will provide referrals to resources and support. The coach has to collaborate and maintain good working relationships within the college community as well as with the community at large, specifically with regional employers that support the career pathways. This position is centered in holistic engagement and support of students to grow allowing equal access to educational pathways for all students.
Occasional meetings at different SUNY CCC locations and travel to regional employers and/or recruiting events will be required.
Prolonged time sitting/standing working with computers and monitors, ability to walk/move across campus including walking up and down stairs, ability to lift up to 20 pounds (occasionally may be more), repeated motions may include keyboard typing.
Typical office and indoor building environments, occasional outdoor activity may be required.
Incumbent must perform the essential duties and responsibilities with or without reasonable accommodation. The summary is intended to describe the general nature and level of work and is not intended to be a comprehensive list of duties and responsibilities.
This position is a part-time 25 hours per week position; Grant Funded for March 01, 2024 through December 31, 2024
SUNY CCC embraces diversity and values an inclusive culture where every person is able to succeed to their full potential. If you require an accommodation for the recruiting process, please contact hr@corning-cc.edu or 607.962.9229.
Essential Functions
- Initiate communication with potential students and employers about SUNY CCC helping to upskill employees, the grant benefits, and the enrollment process;
- Recruit appropriate student for Mechatronics A.A.S, Mechanical Technology: CAD Design A.A.S., Machine Tool Technology A.A.S., Electrical Technology-Electronics A.A.S.;
- Prepare educational plans for students and work with them in an advisory role;
- Serve students as an inquiry-focused coach and listener to guide, support, and reflect with students to promote personal insight;
- Advise Mechatronics A.A.S, Mechanical Technology: CAD Design A.A.S., Machine Tool
- Technology A.A.S., Electrical Technology-Electronics A.A.S. students on options for continuing education and/or employment;
- Create and maintain positive rapport, collaborations and partnerships with business partners;
- Participate in internal and external recruitment events to promote SUNY CCC and services provided prospective students;
- Assist students with College processes and tools (i.e. course material in Brightspace learning management system)
- Ongoing communication with grant Principal Investigator.
- Assist with student information/progress/tracking for grant reporting;
- Assist with general communication to Mechatronics A.A.S, Mechanical Technology: CAD Design A.A.S., Machine Tool Technology A.A.S., Electrical Technology-Electronics A.A.S.students;
- Complete grant reporting as needed
- Other duties as assigned
Required Knowledge, Skills, and Abilities
- Excellent interpersonal communication, critical thinking, problem solving, and organizational skills.
- Ability to be a high functioning user of Google and/or Microsoft Office Suites.
- Demonstrated ability to function effectively and efficiently in a team environment.
- Knowledge of the principles, practices, and procedures involved in academic advising.
- Understanding of community college philosophy and familiarity with challenges of adult student populations.
- Ability to work independently and collaboratively.
- Willingness to take initiative, be self-directed, and ability to follow through with completion of tasks and projects.
- Grant administration experience preferred.
- Demonstrates commitment to accomplishing work in an ethical, efficient, and cost-effective manner.
- Ability to effectively convey information verbally and in writing, demonstrate effective listening skills, and display respect for and openness to other people’s ideas and thoughts.
- Ability to accept changes to job requirements, policies, workload, etc., as well as learn new methods, procedures, or techniques resulting from change with the ability to clearly approach problems and find solutions.
- Demonstrates support for the College’s goal of becoming a more diverse, inclusive, and culturally aware community and practicing anti-racist/biased behaviors.
Minimum Qualifications
- Associate degree and One year of experience in student or human services related area
- Ability to work flexible hours to meet student availability
- Remote Internet access for virtual meetings/student coaching sessions
- Must have a valid driver’s license for travel to off-campus sites, as required.
Preferred Qualification:
- Knowledge of the various degree programs and resources offered at SUNY CCC preferred.
- Grant administration experience preferred.
Corning Community College is located in the beautiful Finger Lakes region of New York State. It offers an extensive, yet affordable range of educational, cultural, and social opportunities to a diverse population of more than 5,000 full and part-time students. A member of the SUNY system, CCC is widely known for its commitment to excellence in teaching and student development.
In addition to the excellent benefits described below, CCC has numerous committees, organizations, and social events on campus in which all employees are encouraged to participate. Please contact Human Resources at 607-962-9229 for further information on any of these employee benefit programs.
In accordance with the CCC's personnel policies and/or applicable collective bargaining agreement, full-time employees appointed for five months or longer (one semester for academic employees) are eligible to participate in the following benefit programs:
- Traditional Blue Cross Blue Shield indemnity plan,
- Blue PPO
- High Deductible Health Plan with Employer Funded Health Savings Account
- Medical Care
- Dependent Care
- Dental Coverage
- Vision Coverage
- Three plans are available: NYS Employees' Retirement Plan (ERS), NYS Teachers' Retirement Plan (TRS), Optional Retirement Program (TIAA CREF and three alternate funding vehicles)
- Eligibility for a particular plan(s) varies according to the job classification
NYS Deferred Compensation Plan
- Basic and accidental death & dismemberment coverage ($20,000 each) is provided, at no cost, to employees
- Supplemental coverage equal to 1.5 or 2 times annual rate of pay is available as an additional employee expense
- Dependent coverage ($10K for spouse; $5K/dependent child) is available as an additional employee expense
- $100K of coverage provided, at no expense, to employees
- Provided, at no cost, to employees
- Vacation (non-academic employees only)
- Sick Leave
- Personal Leave
- Holidays (non-academic employees only)
- Bereavement/Serious Illness Leave
Employee/Dependent Tuition Benefit (CCC only)
Sabbatical/Professional Development Leave
Federal Public Service Loan Forgiveness Program
https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
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