Job Title:

Location:

What you'll do:

What we are looking for:

• The Executive Administrative Assistant provides supervision and support to all areas of the department where service or assistance is needed.
• Reinforces the application of superior customer service through his or her own example along with appropriate follow-through with involved customers and employees.
• Monitors staff in daily tasks, operations, and quality control; ensures the organization of assigned areas of the department, coordinating available resources (e.g., staff, materials, etc.) for maximum results.
• Provides support and guidance to the assigned department, assists regulatory agencies and/or auditors inquiries; makes recommendations to senior management when and where appropriate.
• Consistently applies superior decision-making techniques pertaining to inquiries, approvals, and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
• Assists administration and other Bank personnel on department business to coordinate inter and intra-departmental activities; resolves inquiries or issues relating to administrative functions.
• Assumes responsibility for special projects, gathers data, and prepares reports for executive management, audit, and other personnel.
• Processes, solves, and answers complex customer transactions, problems, or inquiries.
• Maintains strict confidentiality of all records and data received and produced.
• Answers telephones, answers questions, and directs callers to proper Bank personnel.
• Assumes responsibility for various department functions in the absence of staff members or in overload situations.

What you need to have:

• Bachelor's degree from a four (4) year college or university preferred; High school diploma or GED required.
• Seven (7) or more years of administrative assistant experience
• Previous experience serving as administrative support in a financial service environment is preferred.
• Exceptional organization skills with the ability to provide leadership.
• Courteous social skills to welcome visitors in a business environment.
• Advanced skills in computer operation; word processing, spreadsheet, and specialty software programs (e.g., Microsoft Word, Excel, Power-Point and Outlook, etc.).
• Typing skills to meet the production needs of the position.
• Exceptional oral, written, and interpersonal communication skills.
• Thorough understanding of management procedures; ability to plan department activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); the initiative to organize various functions necessary to accomplish department or Bank activities.
• Excellent time management skills.
• Ability to work with no supervision while performing duties.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation