Account Supervisor

Job Description

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Pay Rate : $22/Hr

The pay listed is the salary range for this position. An offer will vary based on the applicant's education, experience, skills, abilities, geographic location, and alignment with market data.
Benefit information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit

General Responsibilities:

Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on a designated shift. Supervisor is further responsible for ensuring that productivity levels and effectivity of janitorial duties and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities.
Essential Functions:
Supervise daily operations (walk the floor, respond to questions and concerns)
Monitor rest breaks and lunch breaks. Fill in as necessary.
Manage attendance reports as well as employee clock in/out.
Manage lost and found boxes and pick up on required schedule.
Manage WFMs.
Ensure communication during shift changes.
Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.
Approve leave requests and participate in disciplinary actions.
Work with Safety Quality Manager to ensure the safety and security of the operation and any use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the company, by our clients and by regulatory authorities.
Miscellaneous duties as assigned.

MINIMUM REQUIREMENTS *

Education:
High school diploma or GED required.

Language Skills:
Ability to communicate effectively in the English language.
Ability to read and interpret documents such as government issued identification items, safety rules, operating and procedure manuals, and employee handbooks.
Ability to effectively present information and respond to questions from managers, clients, customers and the general public.
Math Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Qualifications
  • Must be 18 years of age or older
  • Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten-year work history if available
Preferred Qualifications
  • Customer Service Experience
  • 1 yr of similar work experience
Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.
ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce's diversity to our common goal of providing prompt and superior client service.

ABM participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionara al gobierno federal la informacion de su Formulario I-9 para confirmar que usted esta autorizado para trabajar en los Estados Unidos.

ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

*ABM does not sell or share your personal information.
*We collect basic personal details like your name and address, work history, and other employment related personal information. We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.
*We collect this information in order to process your employment with us.
*We will keep your information for as long as is required by law.
Prior to the submission of your personal information, please review our . If you are from California, please review our .


Able is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

 

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