Are you looking for an opportunity to make a difference? At Mesa Labs we're passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world.

At Mesa Labs we offer competitive wages, including bonus opportunity and a comprehensive benefits package.

Total Compensation Opportunity: $66,352 - $73,216

The compensation range includes the hourly rate plus a 10% annual bonus opportunity.

Benefits include:

• Three (3) weeks' vacation time
• Eligible for benefits the first day of the month after you start
• Medical, dental and vision insurance
• Company paid life insurance, short term and long term disability
• Healthcare and dependent care flexible spending accounts
• Four (4) weeks paid Care Giver leave
• 401K with a 4% match on day 1
• 9 paid company holidays per year
• Overtime opportunities

In this role you will be working on products to improve quality of life for patients, workers, and consumers worldwide. Our products and services directly impact the critical environments that advance medical breakthroughs, keep industry moving, and ensure the safety of products we use every day. Your work can have a direct impact on your life and the lives of those you love. The Field Service Technician I that supports our Calibration Solutions business has responsibility for performing installation, maintenance, routine and/or emergency service on our centralized temperature and vital parameters monitoring systems at customer sites.

Key Job Responsibilities:

• Perform installation, validation, maintenance, routine and/or emergency service on our centralized monitoring systems at various customer sites.
• Perform on-site user training as part of the overall system delivery.
• Provide courteous and exemplary service and support to all Mesa Labs customers.
• Required to maintain detailed field records, work orders and daily weekly and monthly schedules.
• Perform system qualifications to Mesa Labs standards and protocols.
• Perform general troubleshooting techniques.
• Work creatively, both alone and with other team members.
• Ensure all equipment functions to the satisfaction of the customer.
• Report back to the Senior Service Manager on a regular basis.
• Model personal Lean Philosophy 5S behaviors in creating a continuously improving, clean, well-organized and self-maintaining work environment. Work closely with team members and others to motivate and improve 5S knowledge and implementation.
• Follow a continuous improvement approach for team accountability for achieving high performance SQDCM (Safety, Quality, Delivery, Cost, & Morale) targets through a visual work environment.
• Comply with company ethics, code of conduct, policies, and best practices, with a commitment to safety in the workplace, valuing of diversity, and promotion of a harassment-free environment.
• Perform other duties as assigned by management.

Qualifications/Education:

• High school diploma or GED required
• Associates or bachelor's degree in Engineering, Computer Science, Mathematics, Physical Science, or a Technology discipline is highly desired
• 2+ years of experience as a Field Service Technician in a related field is highly desired
• Any equivalent combination of education and experience

Mesa Labs is an Equal Employment Opportunity Employer.

Mesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law.