Background: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 26 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The IRC Resettlement, Asylum and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to survive and thrive in the United States and in Europe, providing services to thousands of refugees, asylum seekers, and victims of human trafficking.

Job Overview/Summary: The Human Resources (HR) Manager oversees and implements human resource activities, providing a spectrum of services from tactical to strategic. The HR Manager is part of the Leadership Team for the San Diego and Los Angeles offices and is expected to contribute to the strategic direction setting and operational problem solving through their areas of professional expertise. The HR Manager engages with the Regional HR Director to ensure compliance with all organization-wide policies and procedures and leads local labor law compliance efforts. This position is based in San Diego supporting offices in San Diego, El Cajon, and Los Angeles.

Major Responsibilities

• Provide support and drive progress of key bodies of work within a broad range of people management topics:
• IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct - Integrity, Service, Accountability, and Equality.
• HR Knowledge: serve as a reliable source of HR policies, practices, and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws, including state- and city-specific labor law. Support the development and refinement of key HR lifecycle processes as needed.
• Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions.
• Employee Relations: lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.
• Talent Acquisition: in conjunction with hiring managers, responsible for overseeing all aspects of recruitment processes including job description development, job postings, review of resumes, interviewing, reference checks, background checks, and job offers.
• Talent Acquisition: provide onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
• Talent Management: participate in core talent activities as relevant and become proficient in delivering select training and development seminars.
• Talent Management: lead the development of a local talent-development strategy and oversee implementation.
• Employee Exits: monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.
• HR Administration: Manage and maintain electronic office personnel records of employees and prepare paperwork with supporting documentation for all Workday transactions to include new hires, staff transfers, supervisory changes, separations, etc.
• Manage the background check procedures for staff, and independent contractors.
• Other duties as assigned.

Supervision:

• Provide direct supervision, training, and oversight to the HR Coordinator including organizing tasks and assigning responsibilities effectively and aiding the HR Coordinator when necessary to ensure tasks are completed accurately and on time;
• Perform supervisory duties such as goal setting, timesheet approvals, performance review, training, and coaching;
• Oversee interpretation procedures and billing along with IRC San Diego's in-house interpretation with the HR Coordinator providing direct supervision to 25+ occasional Interpreters.

Job Requirements

Education:

Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience. Master's degree in Human Resources Management a plus.

Work Experience:

• Minimum 3 years progressively responsible Human Resources experience.
• PHR or SHRM-CP certification preferred.
• Strong working knowledge of at least one human resources discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, etc.
• Prior experience leading workplace investigations and supporting the resolution of employee relations matters strongly preferred
• Experience in a large, matrixed organization a plus

Demonstrated Skills and Competencies:

• Foundational knowledge of HR concepts, including Federal & State employment laws
• Excellent written and verbal communication skills.
• Highly learning agile: capable to adapt quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently.
• Ability to build and foster effective and positive working relationship with colleagues and maintain confidentiality to the highest degree.
• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
• Facilitation, Change Management and/or Project Management experience a plus.
• Experience successfully working in a multicultural environment.

• Standard, professional office environment four days per week and 1 remote day per week, unless business needs change.
• Office working environment and hybrid schedule is subject to change based on organization/business need.
• May require occasional weekend and/or evening work.
• Occasional travel to Los Angeles office.
• Offices hours are Monday-Friday, 8:30am-5pm.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way - Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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