WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

The Director, Bike MS is responsible for leading the implementation of the Bike MS operational plan to meet or exceed revenue goals in the assigned area. This position will manage a staff team and work closely with event production and volunteer engagement teams to ensure excellent event experience. This position will engage market leaders, local staff, key volunteers, and board members to reach revenue goals.

Essential Function/Responsibility

Drive Bike MS revenue and participation (70% of time):

• Lead the execution of operational plan strategies

• Develop market specific tactics for increasing engagement, registration, and fundraising through consistent metrics analysis and leadership of Revenue Performance meetings.

• Drive key strategies by organizing volunteers, staff, and participants during critical periods of the campaign.

• Responsible for portfolio oversight including the creation of strong and balanced portfolios across the staff as well as ensuring consistent use of relationship management tools and collaboration through relationship management teams.

• Manage and grow revenue and engagement of assigned relationship portfolio.

• Ensure highest level of event experience by working in collaboration with event production and volunteer engagement to determine event dates, locations, and components within the plan that can be highlighted or enhanced on event day.

• Coach, develop and directly supervise a team of development professionals responsible for Bike MS revenue in assigned area.

• Accelerate revenue growth through acquisition of and expansion of local corporate partners.

• Engage market leaders in Bike MS budgeted revenue assessments and revenue growth planning.

• Implement processes that enable rapid adoption of successful tactics into the assigned event revenue portfolio.

• Other duties as assigned

Facilitate Volunteer Engagement for fundraising and event experience in the assigned event revenue portfolio (10%)

• Engage volunteers through meaningful and impactful work that is well defined and structured by employing the strategies, tools and resources in their local market.

• Identify, develop and grow volunteer capacity to achieve measurable and sustainable results while removing obstacles.

• Build and develop volunteer leadership committees to grow revenue and participation in Bike MS.

• Ensures volunteer behaviors are aligned with Society Operating Principles; provide timely feedback and coaching to improve performance and behaviors.

• Cultivate volunteers, seek and provide feedback and shares opportunities for reciprocal growth and learning.

Provides Leadership and expertise as part of the Bike MS Team responsible for achieving revenue goals (20%)

• Responsible for hiring and training market staff, ensuring competencies in the Bike Operational Plan and various reporting tools, in addition to general trainings for the Society and other tools critical to their success.

• In partnership with staff, develop and monitor individualized professional development plans, creating capacity and opportunities for growth while removing obstacles.

• Work with market leader and local Board of Directors to grow Bike MS revenue and event participation.

• Collaborate with other functional staff across the organization to ensure successful event execution and revenue generation.

• Manage revenue and expense budget for assigned area.

Minimum Education:

• Bachelor of Arts or Science preferably in Non-profit management, PR, Communications, Marketing and/or Business background preferred but not required depending on experience.

Minimum Experience:

• 6 + years of combined leadership and development experience including 2 years in a management fundraising position with the National MS Society or other non-profit organization.

• Demonstrated ability in strategic planning, staff coaching and fundraising, budgeting and analytics to drive measurable results and focus resources on work that will excel revenue growth.

• Ability to analyze metrics and adjust market plans based on the data and results.

• Ability to manage staff and volunteers from a distance while deepening relationships and creating trust.

• Experience in creating and delivering organization initiatives involving significant dollar amounts and implications.

• Ability to manage multiple priorities, complex situations and strong relationship and communication skills to provide leadership to a large number of staff and constituents.

Technical/Other:

• Ability to use Word, Excel, PowerPoint and Reporting tools (Metrics that Matter or similar reporting software).

• Knowledge and ability to use Society technology platforms including Donor Drive, Teams platform

• Ability to work occasional nights and weekends to support events

• This position will be required to drive/travel on Society business. Candidate must possess a valid driver's license, proof of insurance, and reliable transportation. The Society does run motor vehicle checks for all positions which require driving and the applicant must meet the Society guidelines.

Compensation and benefits:

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.