Director, Student Engagement
Job Description
General Statement of Responsibilities
Position Description
Position Title
Director, Student Engagement
Secondary Title
Group / Grade
M
Classification
Managerial/Supervisory
Work Location
All Campuses
Overtime Eligible
Exempt
Division
Student Learning & Success
Differentials
N/A
Department
Student Engagement
Reports To
Dean of Student Success
Supervision Received
Works under the direction of the Dean of Student Success.
Supervisory Responsibility
Supervises Management, Administrative/Confidential, Faculty, Classified, Student, Volunteer, and/or Temporary Staff of assigned department(s).
Position Summary
The director leads the activities and initiatives of the Student Engagement department, responds to inquiries regarding student engagement, and works directly with students, college departments, and external partners. This position supervises assigned staff in the student engagement department; plans, organizes, establishes priorities, sets goals and student learning outcomes, and provides direct oversight of student supports and activities in the RCC district.
The director provides oversight for RCC’s ARC and STEP efforts, including leadership, grant management, and staff supervision. This requires interfacing with community partners to identify funding opportunities and community resources that support students, coordinating staff time, and participating in the statewide Pathways to Opportunity coalition.
This position serves as a Deputy Title IX Coordinator and is responsible for the operations of student conduct and the CARES team, and supports the development and implementation of RCC policies, procedures, training, and education related to student behavior and community standards while promoting student learning and success. Works with appropriate personnel in determining an effective response consistent with appropriate laws and college policies toward the resolution of student conduct cases.
Examples of Duties - Essential Functions
Student Engagement Program Supervision
- Provides leadership for and works closely with department in goal setting, departmental direction, long-range goals, and objectives that are integrated with college goals, the mission and the goals and needs of students.
- Implement effective student engagement strategies, particularly with Associated Student Government (ASG), student clubs, and student organizations.
- Collaborate with Marketing, SLS teams, and provide leadership to the college-wide Student Engagement Team (SET) to promote inclusion and support student engagement activities.
- Provides direction and oversight to ASG, student leaders, Clubs and various student organizations.
- Advocates for and develops student engagement activities.
- Supervise staff in assigned areas. Hire, evaluate, train, and provide ongoing guidance to staff.
- Manage budget, evaluation, reporting, and compliance for the assigned area. Authorize expenditures, propose program improvements, and ensure fiscal stewardship. Direct staff in programmatic efforts aligned with the College’s mission and strategic goals.
2.
ARC Program Management & Administration
- Oversee the College’s efforts related to the Advocacy & Resource Center, STEP, and Pathways to Oregon initiatives
- Ensure grant compliance and actively seek additional funding for resource support and equity in retention efforts.
- Manage monthly, quarterly, and annual grant reports, collaborate with Pathways to Opportunity Consortium partners in regular meetings, engage in scheduled calls, meetings, and program audits, and oversee funds including STEP, PTO, Basic Needs Oregon, and other consortium-related resources.
- Develop community-based networks in RCC service district to strengthen ARC efforts and resources.
3.
Student Conduct, Compliance & Title IX
- Coordinate the college conduct process as it relates to the student code of conduct in partnership with the Dean of Student Success. May serve as the investigator or hearing officer for incidents alleging violation of college policies. Ensure compliance with legal requirements, college policies/regulations, Title IX awareness, and staff roles and responsibilities.
- As applicable, manage follow-up actions, including discussions, training, and remedial measures. Conduct intake processes for students convicted of sexual offenses, liaising with Parole and Probation officers for compliance and safety measures.
- Facilitate federally regulated compliance trainings and workshops for the college community, including classroom management, mental health, and campus safety. Provide ongoing training for Title IX processes and educate students on compliance regulations and college policies.
- Serve as Deputy Title IX coordinator and hearing officer, ensuring compliance with FERPA, HIPPA, Campus Security, and Cleary Act.
- Chair the campus and community CARES Team and serves on College Title IX Team to address violations of campus standards for behavior, health and safety. Identifies community resources and establishes collaborative partnerships to foster referral and partnership.
- Knowledgeable of all local, state, and federal laws and regulations related to student conduct and compliance; assists in the updating of policies and procedures related to college process and legal compliance.
4.
Other Duties as Assigned
- May participate in College committees as assigned
- Engages in professional growth opportunities as assigned
- Performs other duties as assigned
Institutional Expectations
- Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.
- Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.
- Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
- Embraces and leverages appropriate technology to accomplish job functions.
- Provides high quality, effective service through learning and continuous improvement.
Screening Criteria
Minimum Qualifications
- Education – A Master’s Degree in an area related to the responsibilities of the position, such as Higher Education, Student Affairs, Education, Business Administration, Leadership and Management, Social Science, Human Services, or a directly related field is required.
- Experience – Five years total combined experience, including at least two years providing direct service to students/clients in an educational and/or social services position and at least two years in management experience.
Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines.
2.
Preferred Qualifications
- Experience in a community college setting in a multi-campus institution.
3.
Essential Knowledge, Skills, & Abilities (Core Competencies)
- Knowledge – Knowledge of student development theory, adult learning theory, and student engagement as a retention strategy. Understands student engagement best practices. Knowledge and understanding of the community college mission and role. Understands strategic planning, outcomes based assessment, program reviews, and budget processes. Knowledge of computer applications including but not limited to RCC’s ERP system systems, Microsoft Office, Internet, office procedures and accounting, and grant management. Knowledge of college processes, college access programs, and student basic needs insecurities. Knowledge of equity, diversity, inclusion, and community impact. Knowledge of trauma-informed practices, adjudication processes from a restorative justice framework, and supportive and interim services provided by the College and the community related to Student Conduct and Title IX requirements.
- Skills – Strong verbal, written, and electronic communication skills; listening skills; excellent customer service skills; effective conflict resolution and problem-solving skills, human relations and interpersonal skills; collaborative leadership, facilitation and effective supervisory skills, planning and organizational skills, grant programming and reporting; current and relevant computer skills, including various software applications, including Microsoft office, spreadsheets, database, data collection and tracking, word processing, and desktop publishing.
- Abilities – Analyze and resolve problems; learn, interpret, and maintain compliance with state and federal regulations regarding community college compliance; work independently, assist staff in understanding relevant laws and institutional policy/procedure; communicate effectively and professionally with staff, students, and external stakeholders; protect the college interests; work in a team environment with diverse populations; collaboration with college and community stakeholders; promote and strengthen diversity by encouraging a positive, inclusive environment, promote student access and success; adapt, react quickly, and be objective; represent the College and its programs; maintain a high level of confidentiality; demonstrate highly effective interpersonal skills; apply good problem-solving skills; cope effectively with conflict, motivate and inspire, supervise, train, and develop staff.
4.
Other Requirements
- For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver’s License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.
5.
Remote Work Options (see AP 7239 Working Remotely for more details)
- This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.
6.
Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
- Manual dexterity and coordination are required for less than half of the daily work period which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials up to 5 pounds daily and 5-25 pounds rarely. This position requires both verbal and written communication abilities.
7.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.
Additional Posting Information
This is a full-time Exempt/Managerial (100%, 245 days/year) position in the Student Engagement department. Starting compensation will be based on Grade M of the 23-24 salary schedule (Download PDF reader), in accordance with initial placement per the current Management, Administrative, and Confidential Employee Handbook. Consideration will be given to related experience and educational achievement. Exempt positions are renewed on an annual basis at the discretion of the College President.
Position will remain open until filled . Documents required for submission include a cover letter, and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review. Final candidate will be required to provide official transcripts indicating level of degree(s) earned.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.
Public Service Loan Forgiveness
Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education .
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination .
*Please mention you saw this ad on AcademicJobs.*
