Assistant Director of Admissions
Job Description
Position Information
Position Category
Full Time Staff
Position Status
12 Month
FLSA
Exempt
Advertised Salary
$55,100 - $63,365
Department
Admissions
Working Hours
Monday - Friday (evening and weekend hours may be required)
General Description
Niagara County Community College is seeking a highly motivated and experienced individual to join our team as an Assistant Director of Admissions. To be successful in this role, you will need to be organized and possess a problem-solving attitude approach to work. Effective communication and program planning skills are essential along with the ability to establish and enforce policies and regulations as well as developing, planning, and implementing short- and long-range goals. If you are passionate about higher education and have these skills, this could be the perfect opportunity for you.
As the Assistant Director of Admissions , you will play a crucial role in the application and enrollment process at Niagara County Community College. You will be responsible for coordinating and management of the application procedures, ensuring a smooth and efficient experience for prospective students. Additionally, you will have oversight of the Enrollment Center support staff, leading and training them to provide exceptional customer service. This position will also oversee the international admissions process and will act as SEVIS PDSO. The Assistant Director reports directly to the Director of Admissions. Weekend and evening hours are required during peak times.
Niagara County Community College provides phenomenal benefits to our employees. Please visit https://www.niagaracc.suny.edu/hr/benefits to view our benefits offerings. NCCC’s exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:
Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At NCCC, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.
Professional Growth: NCCC cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.
Welcoming Culture: NCCC values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.
Meaningful Work: At NCCC, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.
Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.
As the Assistant Director of Admissions , you will play a crucial role in the application and enrollment process at Niagara County Community College. You will be responsible for coordinating and management of the application procedures, ensuring a smooth and efficient experience for prospective students. Additionally, you will have oversight of the Enrollment Center support staff, leading and training them to provide exceptional customer service. This position will also oversee the international admissions process and will act as SEVIS PDSO. The Assistant Director reports directly to the Director of Admissions. Weekend and evening hours are required during peak times.
Niagara County Community College provides phenomenal benefits to our employees. Please visit https://www.niagaracc.suny.edu/hr/benefits to view our benefits offerings. NCCC’s exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:
Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At NCCC, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.
Professional Growth: NCCC cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.
Welcoming Culture: NCCC values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.
Meaningful Work: At NCCC, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.
Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.
Typical Work Activities
1. Oversee day-to-day processing of admissions applications, monitor progress through analytics and operational reports, troubleshoot processing issues, develop new processes, and enhance existing processes.
2. Provide guidance and direction to the admissions application processing team to improve application management and support an expedited admission process.
3. Under the direction of the Director of Admissions, manages the utilization of new and existing technologies with a focus on admissions strategies including planned application review, application and decision communication, decision release, queue management, and reporting.
4. Manage front desk operations in the Enrollment Center to include staff cross-training and staffing in collaboration with Enrollment Center leadership.
5. Identify and train Student Ambassadors in collaboration with departments across the college.
6. Oversee the Student Ambassador Program to give tours and assist in other admissions functions.
7. Serve as a Designated School Official (DSO) or Primary Designated School Official (PDSO).
8. Act as VA database backup for veteran student compliance officer.
9. Attend recruitment events as needed.
10. Serve on college committees as requested.
11. Other duties as assigned by the Director of Admissions.
Essential Functions
Must be able to navigate relationships with diverse populations; must be able to relate to members of the administration, faculty, staff, and student body; must be able to coordinate numerous tasks and projects simultaneously; must be able to prepare and present reports; must be able to prepare and provide presentations to groups; must have capability to travel; must be able to work evenings and weekends as required; must be able to articulate college programs and the admissions process to individuals and to groups; must be able to travel; must be able to become proficient with the computer technology related to the admissions processes.
Required Qualifications
- Bachelor’s Degree
- 2 years of full-time professional experience working in a higher education setting
- Valid Drivers license
Desirable Qualifications
- Master’s Degree in Student Personnel Administrative/Higher Education or related field
- Three or more years of full-time or equivalent professional experience working in admissions with progressively increased responsibility
- Experience working with an SIS and CRM (Slate preferred)
- Experience with international student admissions
License(s)/Certifications
About NCCC
Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. NCCC offers high-quality academic programs leading to degrees and certificates which are supported by outstanding student services in an inclusive and welcoming environment. NCCC provides a variety of cultural, social, and international experiences, as well as community education and workforce development that supports economic development that positively impacts the quality of life of valued stake-holders. The College operates through a collegial model of shared governance and transparency, and is accountable to meet the highest standards of professionalism and integrity.
Established in 1962, NCCC offers a comprehensive and vibrant learning environment with an enrollment of approximately 4,981 students (Fall 2019 semester). The student to faculty ratio is 17:1, providing a high degree of personalized attention and connection between students and faculty.
The NCCC campus, located in Sanborn, NY, offers easy access to both Buffalo, NY and Niagara Falls State Park, and is minutes from the Canadian border. The campus is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. NCCC serves the community in two locations within Niagara County, at the Sanborn campus, and at the Niagara Falls Culinary Institute, located in the heart of downtown Niagara Falls.
NCCC continues to actively expand with the recent opening of its Learning Commons Center, a $25 million dollar project on the Sanborn campus. In just a short period of time, it has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services.
NCCC welcomes applicants who are committed in helping us fulfill our mission and to reach our vision of being a leader in providing a dynamic, high quality, educational environment responsive to current and emerging needs of our students and community. At NCCC we embrace diversity and promote inclusion throughout the institution and seek candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.
Established in 1962, NCCC offers a comprehensive and vibrant learning environment with an enrollment of approximately 4,981 students (Fall 2019 semester). The student to faculty ratio is 17:1, providing a high degree of personalized attention and connection between students and faculty.
The NCCC campus, located in Sanborn, NY, offers easy access to both Buffalo, NY and Niagara Falls State Park, and is minutes from the Canadian border. The campus is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. NCCC serves the community in two locations within Niagara County, at the Sanborn campus, and at the Niagara Falls Culinary Institute, located in the heart of downtown Niagara Falls.
NCCC continues to actively expand with the recent opening of its Learning Commons Center, a $25 million dollar project on the Sanborn campus. In just a short period of time, it has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services.
NCCC welcomes applicants who are committed in helping us fulfill our mission and to reach our vision of being a leader in providing a dynamic, high quality, educational environment responsive to current and emerging needs of our students and community. At NCCC we embrace diversity and promote inclusion throughout the institution and seek candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.
EEO Statement
NCCC does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.
Posting Detail Information
Posting Number
S271P
Open Date
01/04/2024
Close Date
Open Until Filled
Yes
Special Instructions Summary
For full consideration, applications must be submitted by February 4, 2024. If a viable candidate is not found during the initial review, applications submitted after February 4, 2024 will be considered.
Niagara County Community College considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:
Incomplete packets will be rejected for lack of information.
Niagara County Community College considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:
- cover letter that addresses each of the qualifications
- resume
- unofficial transcripts
- names and contact information for three (3) current, work related references
Incomplete packets will be rejected for lack of information.
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