INFORMATION OFFICER II
Job Description
Job Description and Duties
THIS IS A STATEWIDE RECRUITMENT. THE INCUMBENT WILL BE HEADQUARTERED IN THE COUNTY NEAREST THE RESIDENCE OF THE SELECTED CANDIDATE. THE COUNTIES ARE: Shasta, Sacramento, Butte, Contra Costa, San Francisco, Santa Clara, Sonoma, Richmond, San Mateo, Fresno, Kern, San Joaquin, San Bernadino, Ventura, Orange, San Diego, and Los Angeles
This is a remote-based position.
The Communications Specialist (Information Officer II) assists in standardizing messaging, developing materials for public consumption including social media, public service announcements, info graphics and messaging that is culturally competent in addressing the population needs of the Public Health Region. The Communications Specialist works closely in collaboration with CDPH’s Office of Communications and other Centers as needed. The five Communications Specialist team members will be directly assigned one or two of the following Public Health Regions: Rural North, Bay Area, Greater Sierra-Sacramento, Central California, Southern California, and Los Angeles; and may rotate duties as lead liaison with the CDPH Office of Communications. The Communications Specialists will work collaboratively as a team to support and provide back up to their Communications Specialist counterparts as needed. This position requires up to 20% travel.
NOTE: If you have not taken the Information Officer II exam, please follow the link below:
https://www.calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1276
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/CDPHRecruitment
You will find additional information about the job in the Duty Statement.
Department Information
The position supports the California Department of Public Health’s (CDPH) mission and strategic plan enhancing preparedness and response for emerging public health threats through provision of leadership, guidance, and advance coordination and collaboration across a variety of complex program areas including policy, equity, public health practice, communications, access to clinical expertise, epidemiology, and pursuit of funding opportunities.
Special Requirements
A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 404435 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.
If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/20/2023Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting. Any applications received that do not provide a written response to the SOQ will not be scored/reviewed.
Desirable Qualifications
- Knowledge of and experience working with local and regional communities in California; including experience with or at local health departments.
- A skilled and proactive communicator who demonstrates commitment to quality work.
- Experience working with media and drafting public communication materials including press releases, media advisories and talking points.
- Able to handle pressure and manage multiple tasks concurrently.
- A team player that approaches assignments with a positive attitude.
- Have strong organizational skills, able to work independently and willing to learn new ideas and assist where needed.
- Able to work with and lead multi-disciplinary teams.
- Communicate with and convene a large group of internal and external stakeholders, including state and local program representatives and senior department leadership.
- Ability to identify and resolve a broad range of complex governmental and programmatic challenges.
- Demonstrate the ability to lead and manage multiple projects and daily tasks.
- Equity-minded, responsive and sensitive to diverse populations.
- Ability to assess issues and quickly identify the best possible solution(s).
- Possess excellent and effective written and oral communication skills.
- Ability to collaborate with others.
- Ability to establish and foster relationships with partners.
- Ability to analyze program situations and develop effective courses of action to solve them.
- Attentive to details.
- Intermediate MS Office Suite expertise- Outlook, Word, Excel, PPT.
- Proficient in virtual meeting platforms.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Human Resources Division
(916) 445-0983
apply@cdph.ca.gov
Hiring Unit Contact:
Kristen-Nicole Guerrero
(916) 719-5784
RPHOadmin@cdph.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 445-0938
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications (SOQ) Instructions
When completing the SOQ, please include all relevant experience, education, and training for each question. Explain your answers thoroughly and include, if appropriate, places/dates of employment and duties performed.
Note: Your answers should be single-spaced, in a 12-point font with standard margins, and not to exceed two pages. The hiring manager will not consider notations or references to other materials, such as a resume or the application form. Incomplete or missing responses to the information requested may negatively affect the assessment of your qualifications.
Your SOQ must address the following:
- Your education, formal training, job, and/or personal experience that may have prepared you for this position (please review the duty statement).
- Your experience in media relations or a related field, including writing press materials (news releases, media advisories, speeches, etc.), materials for public communication, developing key messages, preparing talking points, and responding to reporters in a timely manner.
- Your experience with professional social media (i.e., for a business, government, and/or nonprofit agency), and/or your experience in digital media, graphic design, and newsletter production.
- Your experience representing an organization, working with a local entity (city and/or county) partnering with other people in a multi-agency project, and how you ensured adequate communication and rapport-building across disciplines.
- Describe why you are interested in supporting in one or more of the following Public Health Regions: Rural North, Bay Area, Greater Sierra-Sacramento, Central California, Southern California, and Los Angeles.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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