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Bookstore Assistant

Normandale Community College

Job Description

 

Position Details

Position Information

 

Classification Title
Office Specialist

Working Title
Bookstore Assistant

Hire Types
Staff

Division
Finance & Operations

Department
Bookstore

Unit
Bookstore

Location
Bloomington

FLSA
Non-Exempt

Full/Part Time
Full Time

FTE
1.0

Employment Condition
Temporary

Work Shift
Day Shift

Work Schedule/Hours/Days
Position dates 12/11/2023 – 01/26/2024
8:00 AM 4:30 PM, Monday – Friday (hours may vary)

Posting Details

 
Salary Minimum
$17.54

Salary Maximum
$22.74

Salary Type
Hourly

Bargaining Unit/Plan
218, Insufficient Work Time

Job Description
We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. As an affirmative action employer, we actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.
 
ABOUT THE POSITION
Working with a talented team in Normandale’s Textbook Depot, you will use your exceptional customer service skills, along with basic computer skills and your superior attention to detail, to ensure our students have the books and materials they need to progress toward their educational goals. You will assist with receiving and shelving books, fulfilling web orders, and helping students with placing their web orders, along with providing customer service via email, phone and in-person to students, staff, and faculty.
 
This position will actively advance the college’s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

Required Qualifications
Minimum Qualifications:
  • Communication skills (reading, writing and speaking) sufficient to understand and be understood during in-person, email/written, and phone interactions with others
  • Proficiency with computers, email, and Microsoft Suite Software sufficient to communicate professionally via email, navigate documents, and maintain organized electronic records
  • Knowledge of customer service practices and principles sufficient to identify each customer’s needs, meet quality standards for services, and evaluate customer satisfaction

Preferred Qualifications
Preferred Qualifications:
  • Web order processing experience
  • Organizational skills and the ability to prioritize work assignments
  • Attention to detail and clerical skills sufficient to receive, file, store, and review source documents, compare documents to database information, and edit, code and correct documents.
  • Ability to follow written and oral work direction and work independently with limited supervision in a fast-paced environment. Must be dependable, self-motivated, and able to meet strict deadlines.
  • Ability to work cooperatively with diverse groups, including students, administrators, faculty, staff, and vendors; experience working in higher education.

Other Requirements
Physical Requirements
  • Move items weighing up to 25 pounds on a regular basis

About
WHY NORMANDALE
Normandale is the largest community college in the Minnesota State Colleges and Universities system, serving almost 15,000 students from diverse backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow and learn and advance all the while working for an organization that is committed to providing an inclusive and equitable space for students to learn.

Benefits Info
 
Posting Detail Information

 

Posting Number
F169P

Number of Vacancies
8

Re-posting

 
Desired Start Date
12/11/2023

Position End Date (if temporary)
01/26/2024

Open Date
11/22/2023

Close Date
12/04/2023

Open Until Filled
No

Accept Applications

 
Special Instructions Summary
HOW TO APPLY
Interested applicants should submit their resume to this specific job posting. You can also search for this job and more on the State of Minnesota careers website at http://www.mn.gov/careers. Refer to Job Code 71535. If you are unable to apply online, please contact the job information line at 952.358.8358.

Posting Contact

 
Equal Employment Opportunity Statement
Equal Employment Opportunity
Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.
 
Reasonable accommodations will be made for applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu. Please indicate what assistance is needed.
 
 

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