Concert Office Manager

Reporting to the Assistant Dean of Performance Activities and Preparatory Education, the Concert Office Manager oversees the operation of the Concert Office and supports the day-to-day operations of the performance activities department. The Concert Office is responsible for the scheduling of the Peabody Institute concert spaces, management of student degree recitals, Dean’s events, special initiatives, front of house support and faculty performances. They will establish and maintain overall office organization, systems and procedures for the department and manage the Concert Office budget.

The Peabody Institute has 6 concert halls on the Baltimore campus and manages a full concert season at JHU’s Bloomberg Center in Washington, DC., with nearly 1,000 productions during the academic year. The Concert Office Manager will act as project manager for large scale performances, special projects, faculty performances, guest artists and Dean’s Symposium to produce and manage venue selection, sound and lighting coordination, budget, contracts, and travel.

The Concert Office Manager supervises three positions, the Concert Office Coordinator, Scheduling Coordinator and Front of House Coordinator.

The Peabody Institute of The Johns Hopkins University advances a dynamic, 21st-century model of performing arts training in pursuit of its mission: to elevate the human experience through leadership at the intersection of art and education. Through its Conservatory for undergraduate and graduate studies and the Preparatory, Baltimore’s largest community performing arts school, Peabody empowers musicians and dancers from diverse backgrounds to create and perform at the highest level.

Specific Duties & Responsibilities

Departmental Support

• Works collaboratively with all departments that support the daily operations of Peabody Institute concerts and events (Recording Arts, Multimedia Services, PlantOps, and Security) to establish policies and procedures to ensure smooth daily operations and maintain systems to facilitate cross-departmental communication.
• Works with the Marketing and Communications department to maintain communication systems, program creation and event advertising and listing policies for the Concert and Ensemble Department.
• Works with the Multimedia Services department to maintain policies and procedures and coordinate the support of all livestreaming events.
• Works with the Recording Arts Department, maintain communication and policies regarding recorded events for students, faculty, staff, and special events.
• Works with Sheridan Libraries events staff to ensure smooth collaboration and coordinated use of shared spaces during events at George Peabody Library.
• Works with the Ensemble Office, the Production Department and Department Chairs, manage the annual season planning process, setting deadlines and ensuring that each departments needs and priorities are met.

Concert Office Management

• Responsible for supervision of Concert Series Manager, Scheduling Coordinator and Front of House Coordinator.
• Responsible for creating, tracking, and managing the concert purchases and budget.
• Oversees the scheduling of the Institute spaces including, but not limited to classrooms, performance halls, faculty studios and public spaces, using programs including ArtsVision. These include faculty performances, conferences and music/medicine integrated events, receptions and rental events, degree recitals, The Friday Noon:30 Recital Series, departmental and studio recitals, and summer camps, in coordination with the Conservatory and Preparatory Registrars.
• Oversees the scheduling of all student performances: individual student advising in excess of 350 students per year to plan the culminating curricular performance necessary for graduation. This performance is essential to the curriculum of students in each degree program. Scheduling and support for these performances is handled with a web application that was specifically designed and built for this purpose.
• Issues and manages rental contracts for Institute spaces.

Event Management

• Project Management for the Adalman Concert Series performances to include collecting proposals, managing budget, issuing contracts, rehearsal and concert scheduling, travel, payment via SAP.
• Project Management for the Levi Grant residencies and performance, to include collecting proposals, creating, and managing the budget, issue contracts, coordinating rehearsal and concert scheduling, book travel and issue payment via SAP.
• Supervises the Concert Office Coordinator’s management of the Peabody Concert Series at the JHU Bloomberg Center in Washington DC to include collecting proposals, managing budget, issuing contracts, rehearsal and concert scheduling, travel, payment via SAP.
• Project management for special projects and large-scale institute wide events such as the Next Normal Symposium, Graduation Concert and the recent Fleisher Memorial.
• Works in collaboration with the Preparatory and Conservatory Registrars and the Summers Camp RA regarding all scheduling and space needs for summer camps: specifically, responsible for scheduling classroom, venue, hall, and A/V needs, working with summer program administrators, faculty, plant operations and production staff to fit curricular needs with space and support.
• Interacts routinely with students, faculty, staff, executive staff, external organizations, artist managers, guest artists.
• Ability to work some evening and weekends required, as dictated by the concert schedule.
• Performs all other related duties as assigned.

• Bachelor’s Degree in music required.
• Minimum of 5 to 7 years’ experience in classical music performance production or other related experience required. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
• Ability to immediately ascertain the needs of performances and performers based on depth of knowledge of the classical repertoire and performance practice and traditions, logistical acuity, knowledge of the challenges and needs of each instrument or voice type.
• Acute awareness of the rehearsal/practice/instrument maintenance needs of each genre (such as historically informed performance, jazz, symphonic, dance, opera) including tuning time, recovery time, Marley floor application.
• Experience in project management and special event planning including live streamed events, producing concerts and productions from conception to managing the actual event itself.
• Experience in budgeting, purchasing, reconciling accounts.
• Must possess excellent verbal, and written skills; the ability to interact professionally with a diverse population of students, staff and faculty; the ability to multi-task and be flexible in a busy environment with changing priorities.
• Highly organized, self-motivated, detail oriented with excellent communication skills.

• Master’s Degree in Music, Arts Administration, or related field.
• Experience with Art Vision or similar artistic management software.

Classified Title: Concert Office Manager 
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: Min $55,200 - Max $96,600 Annually ($60,616 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: 37.5 hrs per week 
Exempt Status: Exempt 
Location: Peabody Institute 
Department name: ​​​​​​​Concert Operation  
Personnel area: Peabody 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

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