Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 20 paid holidays.

POSITION SUMMARY

The Academic Advising Specialist reports to the Division Dean, Kinesiology & Athletics at San Jose City College. The work schedule is 12 months per year; Monday – Friday; 8:00 a.m. to 5:00 p.m.

This position is represented by the California School Employees Association (CSEA), Chapter 363.

POSITION PURPOSE

Under the direction of the Dean or assigned administrator, supports counseling/special programs department by providing enrollment, academic, and career information to pre-college and college students. Enhances student achievement by coordinating and participating in educational assistance, activities, and events designed to encourage or improve college attendance or experience. Provides support to Counselors and Student Services staff.

DISTINGUISHING CHARACTERISTICS

This is a technical position in the field of academic advising. Advancement to this position requires the education and experience listed below plus an ability to identify and enhance educational opportunities for students.

DUTIES AND RESPONSIBILITIES

1. Under the direction of the Dean provides routine assistance to the counseling/special programs department, regarding academic advising ranging from course alternatives, degree and certificate requirements, and transfer information to students. Refers students to a Counselor or other College resource for advanced guidance.

2. Interprets student placement and career assessment results and links placement test scores to advising content. Assists in providing related advisement for general college preparation, financial aid, and school selection.

3. Assists students with career exploration based on career counseling completed by Counselors and assessment results. Assists in interpreting test results and counselor’s educational plans.

4. Provides information to students on degrees, certificates, programs, and individual courses. Interprets degree/major requirements, and articulation agreements and transfer guides to four-year colleges. Directs students to a variety of information and resources as needed for educational planning.

5. Provides information to students regarding graduation, certificate, general petitions and transfer requirements. Verifies academic records sand enrollment.

6. Illustrates to students the process for applying to colleges, seeking financial aid, and accessing other services.

7. Organizes materials and provides general information to students on college policies and regulations.

8. Researches career patterns, occupation and labor market trends, and other information to support discussion with students on career and educational planning.

9. Maintains and updates student information on a database or equivalent resource. Ensures accurate information. Prepares statistical and evaluative reports as required by funding sources or the College.

10. Assists students in the college enrollment process, including scheduling classes.

11. Assists Counselors and others in conducting new student orientation.

12. Maintains a supply of flyers, pamphlets, and worksheets designed to inform students of school services, financial aid, student activities, community resources, and employment. May develop materials that are beneficial to students.

13. Participates with others, including other programs in activities such as career fairs and college visitations.

14. Receives and refers calls for counseling and other areas. Performs routine customer service functions of a clerical nature such as file maintenance, mailings, reports, and correspondence.

15. Perform other duties as assigned that support the overall objective of the position.

Knowledge, Skills and Abilities:
Knowledge of:

1. Activities associated with providing customer service and support to students in an academic counseling and advising setting;

2. Student support services such as financial aid and employment;

3. Processes used for general academic advising.

4. Community college and transfer program requirements;

5. developed oral and written communication skills;

6. Report writing, record keeping and organizational skills;

7. District organization, operations, policies and objectives;

8. Characteristics and needs of students with diverse backgrounds;

9. Well-developed interpersonal skills to convey policies, procedures, and instructions to others, and to make presentations to small groups, and to persuade students toward a course of action;

10. Modern office practices, procedures and equipment such as word processing and academic database.

Ability to:

1. Carry out the essential functions of the position;

2. Learn college policies and procedures as well as those associated with counseling and advising;

3. Interpret major sheets and course descriptions, financial aid, assessment, and placement examination results;

4. Work cooperatively with District and College staff and outside agencies using written and oral communication effectively;

5. Interact productively with a wide range of students varying abilities and background, including economic, social, and cultural diversity;

6. Prepare and deliver oral presentations and to persuade students toward a course of action;

7. Exercise a positive attitude, patience, empathy, compassion, and good judgment when dealing with others;

8. Read, interpret and explain statistical data, technical procedures and governmental regulations;

9. Maintain records and files.

EDUCATION AND EXPERIENCE

1. Bachelor’s degree from an accredited institution or equivalent.

2. One year of experience in customer service preferably in college or trade school.

Licenses and Requirements:

1. Possession of a valid California driver’s license.

1. Bilingual abilities, desirable.

For positions that require a degree or coursework:

Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.

All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.

Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

1. Office and warehouse environment

2. Primary functions require sufficient ambulatory ability to move to various campus and off-site locations. Require hand-arm-eye coordination to operate a personal computer keyboard. Requires visual acuity to recognize words and numbers. Requires auditory ability to carry on conversations and to project voice to small groups.

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of Fall 2022, with enrollment of approximately 14,400 students per semester, and an extremely diverse student population (Latinx 48%, Black/African-American 4%, Asian/Pacific Islander 31%, American Indian/Native American 0.3%, White/Caucasian 9%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 42% Latinx, 28% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 18% White/Caucasian, as well as encouraging applications from all qualified, outstanding applicants.

EQUAL OPPORTUNITY EMPLOYER STATEMENT:

San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

CONTACT:

Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414
Email: hremploymentservices@sjeccd.edu
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu

APPLICATION PROCEDURES:

Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.

1. A completed online San José-Evergreen Community College District APPLICATION.

2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).

3. A current RESUME/CURRICULUM VITAE

4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).

Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.

OTHER APPLICANT INFORMATION:

1. Only complete application materials will be considered. No exceptions.

2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.

3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.

4. Application materials become the property of the District and will not be returned or duplicated.

5. Travel expenses to attend the interview are the responsibility of the candidate.

6. Meeting the minimum qualifications does NOT assure an interview.

7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

Suggested services that provide foreign degree equivalency evaluation to U.S. degrees:

Academic Credentials Evaluation Institute, Inc.
Website: http://www.acei-global.org/

Education Records Evaluation Services
Website: www.eres.com

International Education Research Foundation
Website: http://www.ierf.org/

World Education Services
Website: www.wes.org