Security Technician
Job Description
Posting Number
PG193634SPInternal Recruitment
NoWorking Title
Security TechnicianAnticipated Hiring Range
$52,000.00 - $62,000.00Work Schedule
Monday - Friday, 8:00am - 5:00pm, with a rotating on-call scheduleJob Location
Raleigh, NCDepartment
EHPS - Security Applications & TechnologyAbout the Department
The Security Applications and Technologies (SAT) department directs all aspects of current and emerging security technologies for departments and facilities located on NC State’s main campus as well as remote campuses, sites and properties occupied by corporate partners. The breadth of these responsibilities includes oversight of campus policy, capital funds, systems administration, technology research, installation/construction and maintenance of the various security systems.
Essential Job Duties
The Security Applications & Technologies (SAT) network technicians install, maintain, and repair data/video network systems. They support a complex network of enterprise security technologies integrated across the entire NC State campus and several off campus satellite locations. SAT network technicians support TCP/IP networked voice, data, and video systems including intercom, emergency communication, surveillance, bio-metrics, access control, duress/intrusion, environmental sensors, gate controls and remote monitoring technologies.
These technicians may perform reviews of project sites to ensure adherence to required technical specifications and departmental project guidelines. This work is generally performed according to documented processes, procedures, and specifications. It is important for technicians to have an understanding of SAT operational needs. Troubleshooting activities may be performed on site or remotely with the use of specialized equipment or network diagnostic tools. Complex network problems are usually escalated to advanced technicians, supervisors, or other senior IT staff members.
Technicians may have specific physical requirements, such as transporting, moving and installing equipment, as well as adhering to specific safety rules, practices, and regulations.
These technicians may perform reviews of project sites to ensure adherence to required technical specifications and departmental project guidelines. This work is generally performed according to documented processes, procedures, and specifications. It is important for technicians to have an understanding of SAT operational needs. Troubleshooting activities may be performed on site or remotely with the use of specialized equipment or network diagnostic tools. Complex network problems are usually escalated to advanced technicians, supervisors, or other senior IT staff members.
Technicians may have specific physical requirements, such as transporting, moving and installing equipment, as well as adhering to specific safety rules, practices, and regulations.
Other Responsibilities
- Responds to 24/7 service requests and troubleshoots/ repairs interconnected, complicated electronic systems.
- Alternates on-call responsibilities.
- Reviews field installations by others to meet project scope of work.
Minimum Experience/Education
Associate’s degree in Electronics, Networking, or a related discipline; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Must be able to lift up to 30 pounds, with or without reasonable accommodations.
- Working knowledge of all types of structured cabling to include low voltage and data cabling installation and termination.
- Working knowledge of how to use trade tools to include a variety of network test meters and multi-meters.
- Understanding of IP configuration, web client access for testing purposes.
- Ability to perform basic network switch configuration, troubleshooting basics including telnet and pinging of multiple IP devices.
- Ability to follow operating procedures and established processes for installation and maintenance routines.
- Knowledge of virtual networking and networking concepts.
- Ability to work independently to complete assigned tasks.
- Ability to learn departmental procedures related to inventory management.
- Detail-oriented and organized with departmental assets.
- Able to consistently track material usage used during installation jobs and repair tickets.
- Work with senior technician to process parts that need repair or returns to manufacturers.
- Ability to learn installation standards and apply standards consistently to technology installations to ensure consistency among SAT projects.
- Capable of learning various manufacturers’ device nuances and configuration requirements, and understanding how these configurations are applied to installation and integration with NC State security network.
Preferred Qualifications
- Experience with TCP/IP networking equipment.
- Comprehensive knowledge of electronic intrusion and duress hardware.
- Knowledge of current National Building Codes, security industry best-practices and licensing, low voltage electronics and NC State building standards.
Required License or Certification
Valid Driver’s License required. NC Driver’s license within 60 days of hire.
Valid NC Driver's License required
YesCommercial Driver's License Required?
NoJob Open Date
10/31/2023Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
11/07/2023Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Along with your completed application, please include as attachments a resume and cover letter.
Position Number
00105125Position Type
SHRAPosition Classification Band Title
Networking TechnicianPosition Classification Band Level
JourneyPosition Classification Salary Range
$32,109 - $82,672Salary Grade Equivalency
IT02Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
420501 - EHPS - Security Applications & TechnologyAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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