Monitoring, Evaluation, and Research Specialist

Community Outreach and Patient Empowerment, Inc. (COPE)

Job Description

 

Monitoring, Evaluation and Research Specialist

 

Location: Gallup, NM

Position Type: Full-time (may include evenings or weekends)

 

Organization Description:

Community Outreach and Patient Empowerment (COPE) is a Native-controlled, community-driven non-profit 501(c)(3) entity based in Gallup, NM. COPE’s vision is to promote health equity and improve the wellbeing of Indigenous communities. The three areas of strategic focus for COPE’s work are:

  • Improving health care delivery to Native families through community-based outreach and health systems strengthening.
  • Increasing access to healthy foods and promoting food sovereignty in tribal communities.
  • Strengthening local capacity and partnerships to bring about system-level change.

 

Position Overview:

The Monitoring Evaluation and Research (MER) Specialist is responsible for working closely with Program teams, community advisory councils, and partners, to collect, analyze, and report data to help the organization assess the effectiveness of programs and ensure alignment with core value and strategic direction. The MER Specialist will monitor and maintain relevant protocols, instruments, data sets, manuals, training materials and reports. When appropriate, the MER Specialist will conduct analysis to support evaluation activities relevant to COPE’s work. The MER Specialist will help mentor interns, students, and assistants in monitoring, evaluation, and research activities. The MER Specialist is responsible for maintaining communication among team members and must be able to work independently and in teams, as well as have excellent communication, problem-solving, and organizational skills.

 

The principal responsibilities of the position include:

Program Support

  • In collaboration with the Program Director and MER Director, ensure all programmatic data reporting requirements are mapped to ensure timely collection, quality control and dissemination.
  • For new programs, or new activities within programs, support the development of indicators and a monitoring strategy.
  • Observe and ensure high-quality and timely inputs of data.
  • Develop and strengthen monitoring, quality improvement, and evaluation procedures related to COPE programs.
  • Monitor and evaluate overall programmatic progress toward achievement of results.
  • Support monitoring and evaluation of the broader effects and impact of programmatic activities.
  • Support ongoing improvement of logical frameworks related to COPE’s work.
  • Participate in annual project reviews and planning workshops and provide inputs, information, and statistics for quarterly, annual, and other reports to MER Director.
  • Suggest strategies to the leadership for improving the efficiency and effectiveness of the project by identifying challenges in completing project activities and developing plans to minimize or eliminate barriers.
  • Provide ad hoc reports on all project activities as needed.

 

Evaluation, Research Administrative Management

  • Maintain all Institutional Review Board protocols to ensure timely reporting and compliance.
  • Maintain all community advisory group engagement with ongoing projects, evaluation, and research.
  • Carry out data collection, quality assurance, and monitoring of research projects.
  • Monitor all project activities, expenditures, and progress towards achieving the project output.
  • Assist in data analysis for quantitative and qualitative projects.
  • Maintain data collection electronic databases in close collaboration with the Data/IT Manager.

 

Cross Team Collaboration

  • Ensure that COPE projects maintain their strategic vision and that activities result in the achievement of their intended objectives in an alignment with the organization’s core values.
  • Provide feedback to the Program Director and MER Director on program and research strategies and activities.
  • Ensure all MER activities are community driven in collaboration with other COPE staff and are culturally tailored to the unique needs and strengths of the Navajo Nation.

Perform other duties as required.

Requirements:

 


Qualifications:

Required:

  • Master’s degree or higher in public health, demography, statistics, social sciences or related field or equivalent experience.
  • At least 5 years of experience in program implementation.
  • Ability to reflect Diné values and be role model in positivity for partners and staff.
  • Ability to work closely with diverse staff and partners across COPE’s programming to ensure all programs are community guided.
  • Demonstrated experience working in Indigenous communities.
  • Experience in designing tools and strategies for program evaluation, data collection, analysis, and production of reports.
  • Must be able to work with a variety of stakeholders, from program participants and stakeholders to government agencies, to ensure accurate data collection and analysis.
  • Must have a strong understanding of data management systems.
  • Strong training and facilitation skills and ability to multitask.
  • In-depth knowledge on community-guided monitoring, evaluation, and research approaches.
  • Ability to respond positively to critical feedback and different points of view.
  • Expertise in translating research to practice—identifying and adapting best practices to specific project contexts.
  • Excellent verbal, written, oral, interpersonal and presentation skills.
  • Ability to coach, mentor and develop technical capacity with staff.
  • A good sense of analysis, good communication skills, and the ability to work independently.
  • The ability to work under pressure, as short deadlines may have to be met.
  • Willing to reside near or in Gallup, NM (location of COPE office)
  • Honesty, accountability, and transparency with a commitment to social justice.
  • Exemplary interpersonal skills: ability to collaborate effectively with culturally diverse staff with demonstrated poise, tact, integrity, and professionalism.
  • Demonstrated intellectual independence and initiative, ability to work independently, and willingness to learn new skills.
  • Ability to assess priorities and manage a variety of competing priorities in a time-sensitive environment and to meet deadlines with attention to detail and quality.
  • Extensive knowledge and experience working with Indigenous communities, culture, customs, and health systems.

 

Preferred:

  • Expertise in analyzing data using Excel and statistical software.
  • Previous experience working at a non-profit
  • At least 2 years of experience in monitoring and evaluation.

Work Conditions:

  • The MER Specialist may need to work outside normal business hours to meet deadlines.
  • Must have own reliable transportation and be willing to use it for work travel, including making work drives regionally. This position may need to travel regionally 20% of the time and will be required to travel to conferences (regional, national, and international) as needed.

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