How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include salary requirements and outline skills and experience that directly relate to this position.

Summary

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE.

Purpose:

The Faculty Support department is dedicated to providing experienced and creative administrative support to faculty. This team excels in technological skills, problem-solving, initiative, and a commitment to customer service.

Responsibilities:

You will contribute to our positive and inclusive work community by building trusting partnerships across the school, creating impactful experiences and creating impactful outcomes.  You will approach this work with a commitment to diversity, equity, and inclusion in mind; treat others with respect, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

Reporting to the Director of Faculty Support, you will provide guidance and mentorship to faculty support coordinators, who are dedicated to providing service, meeting the academic needs of the faculty through teamwork, technical skills, and resolution to problems.  This position partners with the Academic Area Chairperson(s) and department faculty providing high-level administrative and financial support to promote the smooth operation of the academic department(s).  

Responsibilities

 Supervision

• Manage a team of Administrative Assistant Intermediates as assigned.  This includes hiring, training, performance evaluations and discussions, and guidance and recommendations.
• Facilitate the successful performance and continuous development of staff.
• Coordinate the work of staff, providing leadership in a collaborative, team-oriented environment with support for professional development.
• Oversee faculty support service quality.  Partner with and consult with faculty to address any service gaps.
• Analyze the administrative staffing needs of the department.

Administrative and Financial Support

• Provide advanced administrative and financial support and services to assigned Ross academic units.  Including the following:
• Use University systems and departmental tools and queries, extract department activity and financial data to create correspondence, and reports. Prepare documents and budgets providing feedback to help the Chair and faculty with decisions related to department activity and funds that support the mission of the department(s) and school.  
• Monitor faculty financial accounts, identifying unusual trends and activity. Provide regular financial reporting to faculty.
• Review and understand department activity with budgetary constraints.  Work with and provide guidance to Area Chair and faculty to ensure achievement of department goals. 
• Participate in scheduled departmental meetings. Present data to help plan for all budgetary needs. Lead the preparation and distribution of minutes from departmental meetings.  
• Assist faculty and the Dean's office with finalizing teaching schedules by attending meetings and collaborating with Ross Registrar's office on any changes.   
• Partner with the Shared Services Center and Ross HR to help facilitate and manage the hiring of student and temporary workers.  This includes assisting with hiring activities, submission of hours worked and approving timesheets.  Ensure remote work agreements are completed.  Resolve payroll and hiring issues.  Assist Ross HR on ad hoc projects when needed.
• Perform regular review of policies and procedures to update and improve processes.
• Stay up-to-date and have in-depth knowledge of University and Ross procedures related to the proper use of funds and purchases for the department, academic HR and hiring matters.  Communicate, provide guidance, and direct Chairs and faculty on compliance of these procedures.
• Oversee and process financial transactions for faculty and guests.  

Events Planning and Coordination

• Lead the process and have authority over decisions related to events, which can include developing a budget, evaluating and choosing vendors and venues, hiring and supervising temporary event staff, managing event websites and registration processes, selecting materials, partnering with and planning for visitors and speakers, and coordinating event logistics.
• Lead the coordination and successful completion of weekly department brown bags and seminars.  Including determining the best times for events and making recommendations to the Chair(s) on blackout dates, leading the coordination of the visiting speaker's travel, ensuring the guest's schedule has no gaps by consulting with and coordinating availability with faculty and doctoral students, and scheduling time, space and meals for the event. 
• Lead role in coordinating and supporting faculty recruitment including creating job posting and applications in the online recruiting system, initiating and managing email and verbal communications with candidates, managing interview logistics which includes coordinating schedules with the interviewer and candidate, travel arrangements and ensuring completion of onboarding of new faculty members.
• Work with and delegate some of the above tasks to coordinators to assist with succession planning.

Special Projects/Process Improvement

• Partner with and provide ongoing support and feedback related to teaching and research technology to initiate enhancements and growth.  
• Partner with Ross Registrar's office to ensure teaching schedules are prepared and accurate.  Offer suggestions for improvement based on faculty feedback and experience. 
• Partner with Faculty Support colleagues to determine and implement best practices and standard work in department
• Review, research and benchmark to improve department and school processes.

Required Qualifications

• Bachelor's degree or equivalent combination of education and at least five (5) years of related administrative experience.
• 2 years management experience
• Demonstrated experience leading a team and work projects
• Experience managing budgets and financial statements 
• A high level of proficiency, speed and accuracy with PC software in Microsoft Windows environment.
• Experience with information systems and databases.

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible Work Program
• Ross Onsite Fitness Center

Salary Information: The general salary range for this position is $62,000 - $69,000. You can expect to be paid a great compensation package. Factors used to determine salary include experience, knowledge and skills for the position. You are encouraged to discuss salary questions to honor understanding and transparency throughout the recruiting process.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.