Student Services Assistant (part-time) - 2 positions

Citrus Community College

Job Description


Student Services Assistant (part-time) - 2 positions

Recruitment Start Date 08/29/2023
Recruitment End Date 09/29/2023
Salary Range 17-1
Pay Rate $1,537.62 per month / $18.10 hr
FLSA Status Non-Exempt

The District provides prorated vacation, sick leave, and holidays.

General Description/Summary
Performs clerical support duties for students enrolled in special programs including, but not limited to, EOP&S and CARE. Clerical duties include proctoring of exams, arranging tutoring, and limited instruction support. Enters data onto student records.

Minimum Qualifications/Education and Experience
A high school diploma, or the equivalent, and one year of general clerical experience.

Preferred Qualifications

  • Previous work experience or participation in EOPS/CARE program at a community college.
  • Previous work experience serving underrepresented populations in a college or university setting.
  • Working knowledge of Microsoft Office programs, especially Excel.

Licenses and Certificates

  • Requires a valid driver's license.

Essential Duties and Responsibilities

  • Provides routine clerical services for the office. Using a personal computer and common office productivity software, prepares correspondence, memos, and other routine documents to support the office.
  • Assists students with application forms and registration processes by entering application data onto a computerized student information system. May receive and forward requests from other educational institutions and agencies involving the verification of student status and records, to the Admissions department.
  • Updates information to student records that includes demographic and vital information, student educational plans, progress, and grades.
  • Serves as first point of contact by answering of telephones, providing information and assistance or referring students, staff, and the public to others based on level of knowledge.
  • Establishes and maintains a variety of files. Assembles, collates and prepares materials for distribution. Performs work such as posting records, making arithmetical computations and securing information from clearly indicative sources.
  • Assists counselors, specialists, and instructors with instructional lab support.
  • Administers assessment tests. May score tests using preset templates.
  • Assists students with access to resources offered by other agencies.
  • Distributes learning materials to students such as assignments, cassette players, tapes, visual aids and other teaching tools, ensuring proper inventory controls.
  • May provide tutorial assistance, proctor homework, tests, or learning simulations.
  • Performs other duties as assigned that support the overall objective of the position.

Knowledge, Skills and Abilities

  • Requires basic recordkeeping, general office, and clerical skills.
  • Requires an introductory knowledge of applicable District services, requirements, policies, and procedures governing admissions.
  • Requires basic knowledge of the nature of grant funded or special programs.
  • Requires sufficient organizational skills to enter data and update student files within established time standards.
  • Requires a basic knowledge of instructional techniques and subject-specific skills sufficient to instruct and tutor students on an informal level.
  • Requires a basic knowledge of learning laboratory instruction and techniques for use of equipment.
  • Requires a working knowledge of the operation of computers and software programs, particularly those supporting the subject being taught.
  • Requires sufficient human relations skill to convey common information to new students.
  • Requires sufficient math skills to compute totals from existing tables.
  • Requires knowledge of or training with ethnic, socioeconomic, disabled and/or linguistically diverse population.
  • Requires the ability to carry out the responsibilities of the position.
  • Requires the ability to learn the policies, procedures, and nature of support for grant-funded and special student programs.
  • Requires the ability to orient students in the use of equipment and programs.
  • Requires the ability to enter alpha and numeric data onto an established data entry screen at an acceptable rate of speed and accuracy.
  • Requires the ability to maintain the confidentiality of student records and information.
  • Must be able to perform the clerical and recordkeeping duties of the position including operation of computer software programs designed for entering student information.

Physical Abilities

  • Requires sufficient ambulatory ability to move to and sit at a workstation for extended periods of time.
  • Requires sufficient arm, hand, and finger dexterity in order to use a personal computer keyboard and other office equipment.
  • Requires the intermittent ability to lift, pull, or push lightweight (up to 40 pounds) materials and equipment around classroom/laboratory environs and into and out of storage areas.
  • Requires normal hearing and speaking skills to communicate with staff and students in one-on-one and small group settings, and distinguish sound prompts from equipment.
  • Requires visual acuity to read printed materials and computer screens and to observe students perform assignments in classroom, laboratory, and tutorial settings.

Working Condition

  • Work is performed indoors where minimal safety considerations exist.

Department EOPS/CARE/CalWORKs
Job Category Classified
Assignment Part-Time
Percentage of Time 49%
Months per Year 12 months
Work Days per Week M-F
Work Schedule per Day Position 1: M-Th 8:00 am-1:00 pm | Position 2: M-Th 12:00 pm-5:00 pm | To be determined by the District.
Work Shift Days
Bargaining Unit Classified

Citrus College Diversity Statement
It is the policy of Citrus College to not discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the preceding characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

About Transcripts
– Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
– Official transcripts will be required at the time of the job offer.
– Transcripts must be from the awarding institution and must show that the degree has been awarded (or conferred) and the year.
– Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
– All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
– Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Process
– A selection committee will review application packages of those candidates who have met the minimum qualifications for this position and will select a limited number of qualified candidates for an interview.
– Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
– Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
– Travel costs must be borne by the applicant.
– Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
– If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.

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