Job Description

 

General Description: This is an Executive level position whose objective is to manage all programs of the San Antonio Food Bank to include program efficacy, program evaluation, program evolution and program design to meet the growing needs of the community. The Chief Program Officer will be responsible for originating and maintaining strategic relationships in the community that will benefit the clients we serve.

 

Responsibilities:

• Analyze and stay current on statistics concerning poverty throughout the Food Bank Region as well as trends across the country.

• Review and analyze food access by partners and distribution impact in the community.

• Ensure fair and equitable distribution across our service territory.

• Facilitate Investigation of complaints that involve agencies, clients, and other aspects of programs administered.

• Receive, analyze and input data on agency and programmatic monthly report submissions.

• Manage assigned resources e.g. financial, manpower, equipment and supplies; in an efficient manner for all programs of the San Antonio Food Bank.

• Ensure compliance with federal, state and local regulations and laws for all programs including, but not limited to: feeding programs, nutrition programs, federal benefit programs and transformational programs.

• Oversight and responsibility for all audit preparation and outcomes by federal, state and local entities.

• Engage in collaborative relationship with other appropriate staff for general information and/or action to include Chiefs of other departments as well as team members across the organization.

• Attend conferences, meetings and training/educational workshops and ensure proper and regular training of all team members within the programs department.

• Ensure that all programs are operating in a synchronistic manner and that individuals served are made aware of and benefiting from all programs for which they may be eligible.

• Direct, coordinate, and review the work plan for Plans and Programs Department programs; meet with the staff to identify and resolve problems; assigns work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.

• Select, train, motivate, and evaluate personnel; provide or coordinate staff training, work with employees to correct deficiencies; implement discipline and termination procedures.

• Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork.

• Supervises the day to day activities of the Program Directors.

• Facilitate and maintain strategic partnerships in the community to ensure program success and transformation services to clients.

• Assume the responsibility for other assigned duties by the President/CEO.

• College degree in relevant field or equivalent work experience.

• Experience in programmatic oversight and auditing.

• Excellent written and verbal communication skills.

• Skilled in computer applications specifically Microsoft products and HRIS.

• Good judgment and discretion.

• Ability to work independently with minimum supervision.

• Ability to organize work, time, and self.

• Orientation to detail, accuracy, and the meeting of deadlines.

• Ability to work cooperatively with other Food Bank staff and volunteers.

• Ability to present a professional demeanor under a variety of conditions.

• Ability to supervise others and delegate appropriate tasks.

 

Physical Demands

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit, talk, hear, reach, and utilize fine manipulation and near visual acuity. The employee is frequently required to walk, utilize gross manipulation, push, pull, stoop, and keyboard. The employee must occasionally lift, and/or move up to 25 pounds.

 

Work Environment

This job is performed in an indoor office environment and occasionally may require attendance at outdoor events. You may be required to drive to different locations with varying conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.

 

COVID-19 Vaccine Requirement

It is the San Antonio Food Bank's duty to provide and maintain a workplace that is free of known hazards. We are adopting a policy that all applicants be vaccinated prior to their first day of employment. The policy is to safeguard the health of our employees and their families, our clients and volunteers, and the community at large from infectious diseases, such as COVID-19 or influenza, that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Applicants in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed request for accommodation form to the Human Resources Department. Accommodations will be granted where they do not cause undue hardship or pose a direct threat to the health and safety of others.

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