Student Advisor

Southeastern Community College

Job Description



Minimum Requirements


  • Bachelor’s degree in Education, Higher Education, Counseling, Social Work, or related field.
  • Work experience in a secondary and/or post-secondary educational institution in the areas of instruction, admissions, assessment, and/or advisement to include work-study, graduate assistant experience, and other related work as a college student.
  • Work experience with a diverse student population.
  • Ability to communicate effectively in both oral and written formats.
  • Ability to carry out institutional effectiveness activities and participate in the life of the college (i.e. serve on committees, advise, participate in activities).
  • Commitment to the community college "open door" philosophy and the comprehensive community college concept.
  • Willingness to conduct activities related to outreach and articulation from/to public schools and universities.
  • Willingness to work in the day, evening, on weekends, at unconventional times.


Preferred Requirements


  • Master’s degree in Education, Higher Education, Counseling, Social Work, or related field.
  • Experience in a secondary and/or post-secondary educational institution in the areas of instruction, admissions, assessment, and/or advisement.
  • Experience working with high school students.
  • Experience with academic advising at the college level.
  • Experience in a community college setting.
  • Experience with Ellucian software and/or data entry software.


Primary Functions of Position

The Student Services Advisors work cooperatively with SCC faculty and staff in the following areas:

  • Provide student-centered, excellent customer service, welcoming students in person, telephone, email and virtually.
  • Maintain current knowledge of enrollment matters for traditional and non-traditional students, as well as College and Career Promise students and Early College High School students.
  • Assist students in completing the admissions process, which may include placement assessment administration, interpretation of placement assessment scores, career exploration, course advisement and registration.
  • Adhere to and enforce state and federal guidelines.
  • Monitor student progress and implement intervention strategies, as appropriate.
  • Provide a confidential atmosphere for student interactions and records.
  • Maintain student records through filing, retrieval, retention, storage, compilation, coding, updating, and destruction.
  • Maintain current knowledge of ADA requirements, and assists students under Disability Services in the process of requesting, documenting and receiving reasonable accommodations.
  • Maintain knowledge of Department of Veterans Affairs educational programs and assists students to access benefit.
  • Superior ability to follow academic policies and procedures of SCC, the North Carolina Community College system, and partner institutions.
  • Organize outreach activities, such as information nights and orientation, and assist in the implementation of special events and projects.
  • Participate in community activities.
  • Participate in and create professional developmental activities on and off-campus.
  • Represent SCC to high schools, community agencies, other community colleges and universities.
  • Scan and file documents, including test scores and other documents used in Student Services.
  • Provide team support, as needed, to Student Services.
  • Perform other duties, as assigned.


Application Procedures

The starting date for the positions is negotiable. Salary is dependent upon qualifications, experience, and labor market. Excellent references from previous employers must be furnished upon request.

A completed Southeastern Community College application (located on the SCC website), a resume, letter of interest addressing the requirements and educational transcripts (unofficial copies of transcripts will be sufficient for the screening process, but official copies must be submitted prior to employment) must be submitted to the college Human Resources Office in order for applicants to be considered for this position. Initial review of applications will continue until filled the position is filled.

Applicants should send all documents and inquiries to the Human Resources Office, Southeastern Community College, P.O. Box 151, Whiteville, NC 28472. Telephone (910) 788-6310 or (910) 788-6260.

An Equal Employment Opportunity/Affirmative Action Employer




NC Retirement System
The North Carolina Retirement System provides the foundation of retirement income for employees who have a career in public service. The mandatory contribution by an employee to help pay for the benefit is 6% each pay period.

To be eligible for retirement benefits the employee must contribute to the plan for at least five years to receive a monthly benefit at age 60. Employees who contribute for 20 years are eligible to receive benefits at age 50, and those contributing for 30 years are eligible to receive benefits at any age.

Employees hired on or after August 1, 2011, would need 5 or more years of vesting period for TSERS retirement benefit eligibility for vested deferred, early and service retirement. Retirement is based on a Defined Benefit Plan 401(a) where employee benefits are sorted out based on a formula using factors such as salary history and duration of employment. Investment risk and portfolio management are entirely under the control of the State Retirement Plan. There are also restrictions on when and how you can withdraw these funds without penalties.

Eligible employees are covered under the Disability Income Plan if they are (or become) a State teacher or State employee and they are in service and a member of the Teachers' and State Employees' Retirement System or a participant of the Optional Retirement Program.

Disability under the Plan is the mental or physical incapacity for the further performance of duty (the usual occupation) of a participant provided that such disability was not the result of terrorist activity, active participation in a riot, committing or attempting to commit a felony, or an intentional self-inflicted injury.
Benefits from the Plan are not available for a period of 60 continuous calendar days from the onset of disability. The 60-day waiting period is determined from the last actual day of service, the day of the disabling event if the disabling event occurred on a day other than a normal workday, or the day succeeding at least 365 calendar days after service as a State teacher or State employee, whichever is later.

The monthly short-term benefit will equal 50 percent of 1/12th of your annual base rate of compensation last payable to you prior to the beginning of the short-term benefit period (for teachers, annual base rate of compensation includes any local supplement or coaches supplement) plus 50 percent of 1/12th of your annual longevity payment, if any, to a maximum of $3,000 per month.

Long-term disability benefits are payable after the conclusion of the short-term disability period or after salary continuation payments cease, whichever is later. Benefits are payable for as long as you are permanently disabled, provided you meet the requirements described below.

Supplemental Retirement Plan
Deferred Compensation Plan
Provides state supplemental long term retirement benefits under Section 457 of the Internal Revenue Code.

401K Retirement Plan
Traditional pre-tax contributions – Pre-tax contributions are automatically deducted before any federal or state income taxes are taken out. As a result, pay is not impacted by the full amount of the contribution. These contributions grow until withdrawn. At that point, federal and state income taxes will be incurred.

Roth After-Tax Contributions
Roth contributions are automatically deducted from your paycheck after taxes are paid and therefore, reduce take-home pay dollar for dollar. Roth contributions and returns grow tax-deferred and can benefit members who anticipate being in a higher tax bracket while in retirement and would rather pay taxes at today's rate. Upon retirement, members qualify for income tax free withdrawals.

State Health Plan
The State Health Plan offers health benefits to all eligible teachers, state employees, retirees and other individuals identified in the North Carolina General Statutes. The Plan's mission is to provide quality health care products and services for the health and well-being of our members.

Through healthy living initiatives, the Plan seeks to empower members to make healthier lifestyle choices and to become partners in addressing their health care needs.
The State Health Plan officers two health plan options: The 80/20 Plan and the 70/30 Plan. Both plans are administered by Blue Cross Blue Shield of North Carolina by benefits are paid by the state, not Blue Cross NC.

70/30 PLAN
This plan has lower premiums in exchange for higher copays and coinsurance. Affordable Care Act preventive services and medications are covered at 100%, which means there is no charge to you. An example of such a service included an annual physical.

80/20 PLAN
This plan has higher premiums than the 70/30 Plan in exchange for lower copay and lower coinsurance. In addition, the deductible is lower on this plan than the 70/30 Plan. with this plan, Affordable Care Act preventive services and medications are covered at 100%, which means there is no charge to you. An example of such a service included an annual physical.

Life Insurance
Basic Life ($10,000) and AD&D is provided to all active full time employees working 30 hours or more per week. Employees have the option to purchase additional life insurance through the Voluntary Group Term Life Insurance benefit through Companion Life Insurance Company. Employees can select $10,000 to $500,000 in increments of $1,000.

The Guarantee Issue Amount for employees under age 60 is $100,000. Employees can also choose life insurance coverage for their spouse and/or dependent children from 6 months to age 26. Term Life 1000 and Universal Life 1000 are additional supplemental life products offered by Colonial Life & Accident Insurance Company.

Supplement Benefits
Southeastern Community College offers all eligible employees a comprehensive Flexible Benefits Program. The products described below are voluntary, employee paid benefits and eligible employees have the opportunity to select the programs in which they wish to participate.

Flexible Spending Account

  • Medical Reimbursement
  • Dependent Care

Intensive Care
Accident Care
Medical Bridge

Critical Care
Term Life
Whole Life
Group Term Life
Identify Theft/Legal Plan

Annual/Sick Leave

Vacation Leave
Annual leave credits are provided for full-time or part-time (half-time or more) non-teaching, regular employees who are working or on paid leave for one-half or more of the regularly scheduled workdays in a month. The rate of leave earned is based on length of total permanent state service. Leave for part time employees is computed as a prorated percentage of the leave earned by full-time employees. Annual leave is earned based on years of service as shown in the following table:

Less than 5 years 9.33 hrs / month
5 – 10 years 11.33 hrs / month
10 – 15 years 13.33 hrs / month
15 – 20 years 15.33 hrs / month
20 years + 17.33 hrs / month

Sick Leave
Full-time employees (Faculty and Staff) earn eight hours of sick leave per month. Sick leave is also used for bereavement.

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