Position Details

Position Information

Recruitment/Posting Title	Program Administrator
Job Category	Staff & Executive - Healthcare - Administrative Services
Department	RSDM-Doc-Dental & Oral Health
Overview	New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers School of Dental Medicine (RSDM) is seeking a Program Administrator for their faculty practice office located in Newark, NJ.  The Program Adminstrator will manage the day-to-day administration of the practice and will supervise clinical and administrative staff.  The administrator will also provide a high level of confidential adminstrative support and serves a key role in promoting the effective and efficient operation within the office, including all activities associated with use of electronic health records, billing and collections, pre-authorizations, and patient scheduling.   Essential duties and responsibilities: Identifies staffing needs; recruits competent staff using Rutgers University’s Recruiting Onboarding & Classification System (ROCS); trains and/or cross-trains staff. Develops and implements quality control for staff work assignments and patient records. Reviews daily provider schedule, proper distribution of patients, and ensures efficiencies and provider productivity. Maintains and produces proper records and reports as required by the practice. Ensures providers are credentialed prior to being scheduled to practice and ensures credentialing remains current. Manages all purchases and approves change orders ensuring all expenditures are within operating budget. Provides financial counseling to patients as required and sets up payment plans as needed. Resolves personnel conflicts and implements systems that foster teamwork and good morale. Understands and adheres to Rutgers compliance standards as they appear in RBHS’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs. Keeps abreast of all pertinent federal, state and Rutgers regulations, laws and policies as they presently exist and as they change or are modified.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	27S
Position Salary
Annual Minimum Salary	79037.000
Annual Mid Range Salary	99983.000
Annual Maximum Salary	120927.000
Standard Hours	40.00
Union Description	Non-Union
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s Degree in Business Administration or a related field plus at least four (4) years of administrative experience in a group practice dental or medical office.  Equivalent experience, education and/or training may be substituted for the degree requirement.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Preferred Qualifications	Experience with electronic health records systems. Bilingual skills preferred (ability to read, write and speak Spanish), but not necessary.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	23ST2093
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details	Newark, NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement