Position Details

Position Information

Recruitment/Posting Title	Student Counselor
Job Category	Staff & Executive - Academic Affairs
Department	SC&I - Dean's Office
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Student Counselor for the School of Communication and Information- Dean’s Office. This position provides admission, retention, and student services support to students in degree, non-degree, and non-credit programs of the School of Communication and Information, with a focus on graduate students. Among the key duties of this position are the following: Works with the Assistant Dean III for Graduate Students, Associate Director for Student Services, and academic program directors to provide information and guidance to SC&I students and to develop, implement, and evaluate program policies that serve to meet the needs of students in the areas of academics, student life and activities, and career development. Provides academic and administrative support to special population students, including dual degree students. Provides guidance to prospective students throughout the admissions process. Uses professional judgment to evaluate academic credentials in order to recommend admission decisions. Provides academic, personal, and career counseling and advice. Designs orientation programs for new students. Designs intervention programs for students experiencing difficulty. Develops special projects, activities, and rich media communication. Provides resolutions to an assortment of academic and administrative problems. Provides analytical reports to faculty and administrators. Serves as a liaison to university departments and offices. Employs judgment within defined practices and procedures. Works independently within broadly defined work objectives.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu .
FLSA	Exempt
Grade	05
Position Salary
Annual Minimum Salary	58867.000
Annual Mid Range Salary	73298.000
Annual Maximum Salary	87729.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor’s degree in communication, psychology, counseling, education, social work, or a related area, or an equivalent combination of education and experience that demonstrates knowledge and understanding of student development and academic theories, methodologies, and current practices in higher education. Two (2) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, online learning environments, and retention practices.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Excellent communication and interpersonal skills. Ability to handle complex situations with diplomacy. Computer proficiency in generating analysis of data. Strong commitment to providing outstanding student services is fundamental.
Preferred Qualifications	Master’s degree since the position primarily supports graduate students and is expected to provide developmental advising with an understanding of the fundamentals of counseling. Experience with customer relationship management and retention software. Three (3) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, and retention practices.
Equipment Utilized	MS Office suite and other standard office software. University systems including IMS, course scheduling, and other reporting and data tools. Cloud computing programs such as Salesforce.com. Online learning management systems. Web-conferencing software. Collaborative software for document creation and sharing. Social software and media. Web design and maintenance software. Standard office equipment such as desktop computers, copiers, printers.
Physical Demands and Work Environment	Must be able to lift items up to 10 lbs. Must be able to participate in room set up for events including moving tables and chairs.
Special Conditions

Posting Details

Posting Number	23ST1959
Posting Open Date	07/26/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Off Campus
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement