Position Details

Position Information

Recruitment/Posting Title	Student Counselor II
Job Category	Staff & Executive
Department	UG Educ & Student Success-Cmd
Overview	Ranked #61 in U.S. News & World Report’s list of Best Public Colleges and Universities, Rutgers University–Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers–Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.
Posting Summary	The Student Success Coach (SSC) Office offers academic support, skill-building, and mentoring program for undergraduate students who are unaffiliated with other cohort groups on campus (EOF, TRiO, Honor’s College, and international students). In an effort to promote a positive and successful learning experience and increase student retention, success, and completion, this office provides individual and group coaching, goal planning guidance, holistic support, student success workshops, and effective advocacy and referrals for problem resolution. Under the supervision of the Assistant Director of Student Success, the Student Counselor/Success Coach (SSC) serves as a primary point of contact for a caseload of assigned students and provides direct support services to participants with varying levels of academic and personal need. The SSC monitors progress toward degree completion, helps identify, prevent, and alleviate barriers to success, strengthens current skills, and ensures that personal and professional goals are established and attained. The SSC assists in planning and coordinating new student orientation, retention outreach and counseling, and summer transition programs. The SSC will utilize various methods, including appreciative advising methodology, positive psychology, and other coaching models to guide the implementation of successful strategies and initiatives to assist in the transition to/navigation of the university, and success throughout students’ undergraduate careers. Effective collaboration amongst a network of campus units (advising offices, Career Center, Center for Learning and Student Success, Dean of Students, Financial Aid, Student Involvement, Wellness Center, etc.) will be an integral part of the SSC responsibilities.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu .
FLSA	Nonexempt
Grade	04
Position Salary	Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets.
Annual Minimum Salary	51359.000
Annual Mid Range Salary	63909.500
Annual Maximum Salary	76460.000
Standard Hours	37.50
Union Description	URA-AFT Administrative
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Bachelor’s degree or an equivalent combination of education and/or experience and a minimum of two years of experience in advising, coaching, or mentoring diverse groups of college students. Ability to build and sustain relationships as well as collaborate with campus and community partners. Working knowledge of student development theory, appreciative advising model, and other student-centered approaches. Ability to motivate students toward success and achievement of goals. Capacity to work independently and to effectively manage multiple tasks. Ability to process/analyze complex information and effectively communicate it to students, parents, and/or administrators. Strong knowledge of student support programs and ability to make proper referrals based on comprehensive assessments. Demonstrated commitment to diversity, equity, and inclusion Attention to detail and the ability to follow through with assisting students. Strong organizational, interpersonal, and communication skills. Flexibility to work evenings and weekends Ability to use a personal computer and other office equipment.
Preferred Qualifications	Master’s degree in education, counseling, social work, or related field preferred. Experience using emerging technologies and social media to communicate with undergraduates is preferred.
Equipment Utilized	MS Office, internet, computer competency in reading and evaluating spreadsheets, databases, student information systems, and other computer-based platforms including EAB and Qualtrics. Incumbent may use social media tools to communicate with students and other constituents.
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	23ST1919
Posting Open Date	07/21/2023
Special Instructions to Applicants
Regional Campus	Rutgers University-Camden
Home Location Campus	Rutgers University-Camden
City	Camden
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees , Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement