Join our community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization.

It means providing our neighbors with the best care possible, backed by state-of-the-art technology.
It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives.
It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients.

And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Job Duties
The IT Business Relationship Manager serves as the strategic interface between IT and one or more business areas to understand and shape business demand for products and services and ensure that the potential business value from those products and services is captured, realized, optimized, and recognized. You will actively engage with the business area to discuss strategic direction and works to identify ways for IT to support and advance the business objectives.

This Business Relationship Manager position will support (but may not be limited to) finance, administration, human resources, network analytics, legal, foundation, and marketing & communications.

Your Qualifications

• Five+ (5+) years of experience in clinical and/or information technology field.
• Bachelor’s Degree or equivalent in a clinical or information technology related field required.
• Master’s Degree or equivalent in a clinical or information technology field preferred.
• ITIL Foundation certification and Advanced ITIL education recommended.
• BRMP certification recommended within one year.
• If a clinical background, maintain licensure and/or certification in the clinical area.

Your Skills

• Strong experience ITIL best practices.
• Strong experience with ITSM software.
• Familiarity with IT technologies – network and computing architecture; Microsoft operating systems and Office tools; Web-based applications and deployments.
• Communication skills, oral, written and listening.
• Ability to work under pressure, and balance competing demands of customers and projects.
• In-depth knowledge and understanding of system process analysis and design, process development tools and techniques.
• Ability to provide mentorship to co-workers.
• Ability to think logically and analytically.
• Self-reliant and independent work ethic with an entrepreneurial approach to process improvement.

Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation and receive recognition for your achievements.