The American Heart Association has an excellent opportunity for a Development Coordinator in located in Newark, DE. This position performs duties associated with supporting development team members in their fundraising efforts. Duties include handling data in several event management systems related to leadership, donations and event logistics, handling event planning with vendors and volunteers, processing payments in the financial systems and collaborating with colleagues and departments on a variety of other important tasks that advance our mission.

• This is an office-based position which will require occasional travel to events and meetings including overnight travel within the Eastern States region (primarily Delaware, Pennsylvania, and New Jersey). Mileage and expenses are reimbursed.
• This position will support Heart Walk and Social events with logistics, vendor management, data tracking, volunteer management, auction preparation, etc.
• Non-exempt hourly position with a 37.5-hour work week
• Must be willing to work outside of standard hours as requested, including occasional weekends in support of events.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.org.

Financial Responsibilities

• Research customer discrepancies and past-due amounts with the assistance of the Staff Accountant and other team members
• Comply with American Heart Association Funds Handling and PCI Procedures for checks, cash, and credit card transactions

Process, Monitor and Report on Data

Data is central to the success of the organization this position has the important responsibility of entering, maintaining, and reporting on critical data including donor information, donor payments, event, and prospect details.

• General data entry in Association data management systems (Microsoft Dynamics, Luminate, Greater Giving, Event.Gives)
• Processing all event and campaign related data, ensuring accurate record-keeping and monthly reconciliations
• Monitoring data for completeness and accuracy. Correcting irregularities as needed
• Generating reports as needed

Event Logistics

Whether planning a donor reception, a Heart Walk or a Gala experience, the Development Coordinator is crucial in helping to plan and implement a variety of events which will appeal to both current and potential donors. Duties include:

• Preparing ADA compliant digital event communications for save the dates, invitations, event logistics, event programs, and other marketing materials as needed in coordination with Association marketing and communications professionals using Association design templates and branding guidelines.
• Coordinating logistical aspects of events such as:
  • Securing and planning details with vendors for venues, catering, entertainment, AV and staging etc. and ensuring proper Association legal review and approval
  • Implementing all Association risk reduction procedures
  • Recruiting, scheduling, and training volunteers to assist with projects and events to ensure a positive experience.
  • Attending in-person events to help with set up, execution and tear down (COVID 19 restrictions permitting)
• Acting as a point of contact for vendors, supporters, sponsors, volunteers, and attendees
• Possible involvement in virtual event production including coordinating event content, creating multi-media presentations, and providing technical support for digital experiences.

Support Services

The Coordinator is a key element in supporting a cohesive, efficient, and productive workplace.

• Meeting regularly with directors and volunteers to maintain open lines of communication to ensure objectives are being achieved.
• Maintaining a high level of service by responding to customer inquiries both internally and externally in a knowledgeable and timely manner
• Performing other duties as assigned by supervisor
• Assisting in the coordination and execution of leadership and board meetings
• Preparing presentations, correspondence and documentation in a timely manner including meeting minutes
• Working independently and within a team on special nonrecurring and ongoing projects

Want to help get your resume to the top? Take a look at the experience we require:

• A high school diploma or GED is required. College degree or some college a plus.
• Minimum one (1) year work experience in administrative office or project coordination experience, with strong attention to detail.
• Experience in event planning, organizing, consultation and event management preferred. Proficient in using web conferencing software (Zoom, Microsoft Teams, Event.Gives, Bizzabo etc.)
• Proven ability to work on multiple tasks concurrently.
• Intermediate knowledge and skill with Microsoft Office. Advanced knowledge and skill with these programs are preferred. These skills are subject to testing.
• Ability to objectively evaluate, make effective decisions and develop alternative solutions.
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public. This includes ability and willingness to build and cultivate relationships within and outside the American Heart Association. This also includes the ability to work collaboratively with others to use resources to achieve common goals.
• Ability to be respectful, self-motivated, resourceful, considerate, and flexible.
• Knowledge of and skill in report preparation, proofreading and attention to detail.
• Validated background and willingness to work in an atmosphere requiring flexibility and change.
• Access to reliable transportation and ability to maintain valid driver’s license and auto insurance.
• Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.
• Must pass background check and must be at least 18 years old.

Preferred Qualifications, not required to qualify:

• Nonprofit experience
• Project management experience
• Digital event production experience
• Design skills, preferably in Canva or similar
• Knowledge of email marketing basics
• Experience using Tableau reports
• Proficient in Microsoft SharePoint system
• Proven ability to respond quickly to changing ideas, responsibilities, expectations, strategies, and other processes at work
  
  Attracting dedicated, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• 
  Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.