Position Description: Job Summary
The Community Engagement Manager is responsible for the recruitment, screening, training, and ongoing recognition of the Centers community volunteers. Under the direction of Chief Development Officer, the Community Engagement Manager will work cross-functionally to ensure the Center is appropriately staffed with group facilitators, greeters, potluck partner donors/volunteers as well as additional volunteer opportunities as needed. The Community Engagement Manager will cultivate relationships with individuals and community partners to drive engagement with the Center and grow monetary donations and will represent the Center at various community events.

Job Description

ESSENTIAL FUNCTIONS/PERFORMANCE REQUIREMENTS:
A. Direct Responsibilities/Duties

Responsible for recruiting, vetting, and onboarding volunteers for all positions including, but not limited to greeters, group facilitators, potluck partners, and admin volunteers.

Coordinate interviews for volunteers with Program team when appropriate

Represent the Center at third-party fundraising events and donation drives.

Track volunteer constituent data and maintain volunteer shift schedules in Salesforce.

Proactively connect and build relationships with community members to ensure the Center has a robust database of volunteers and a steady flow of new donors.

Cultivate and steward community volunteers with a goal of increasing engagement and inspiring monetary donations.

Responsible for establishing a best-in-class volunteer appreciation program.

Assist Program team with preparations for Volunteer Facilitator Training

Welcome all first-time volunteers to the Center (including potluck partners)

Conduct monthly Tours of the Heart for community members and additional tours as needed.

Represent the Center at various community events.

B. ADMINISTRATION

Establish goals and objectives that are in accordance with the organizations mission, policies, and strategic plan.

Attend all staff and development meetings.

Track all in-kind donations of meals and provide quarterly reports to Chief Financial Officer

C. COLLABORATION

Work with Program team and Chief Development Officer to ensure all volunteer needs of the organization are being fulfilled
Assist with fundraising and special events when needed.

Maintain open communication and positive/productive relationships within all internal and external relationships.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Education: Bachelors degree or commensurate experience

Excellent people skills such as teamwork and customer service

Fluent in all Microsoft Office applications

Flexible self-starter able to manage multiple concurrent projects while also being highly detail-oriented with an attention to quality.

Physical Requirements: include occasional lifting/carrying of 25 pounds; visual acuity; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.

PREFERRED SKILLS

Working knowledge of Salesforce

3-5 years related experience, preferably in a non-profit organization.

ADDITIONAL NOTES
The Childrens Bereavement Center is an Equal Opportunity employer. Employment decisions are made based on ability and experience without regard for race, color, gender identity, religion, national origin, disability, marital status, or sexual orientation in accordance with federal, state, and local law.

45,000.00 - 50,000.00