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John and Stella Graves Makerspace Technician

Job Description

Position Number:

128398

Title:

Library Services Technician

Functional Title:

John and Stella Graves Makerspace Technician

Category Status:

22-Nonexempt, Contingent 2

Applicant Search Category:

Staff

University Authorized FTE:

.75

Unit:

LIBR-Libraries

Hiring Range Minimum:

34977

Hiring Range Maximum:

41972.4

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nationís legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nationís capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

Within a team environment, this position has primary responsibility for overseeing our userís Makerspace experience:
  • Assist both patrons and staff in using MakerSpace and Equipment for Loan software and technology.
  • Assists in the selection, maintenance, and service of equipment
  • Maintain online information, equipment request, and reservation forms; provide technical advice and guidance.
  • Assist with the operation and ongoing development of the John & Stella Graves MakerSpace
  • Contribute to MakerSpaceís marketing and outreach efforts on social media, the Libraries website, and elsewhere.
  • Provide coverage during evening and weekend hours when other staff are unavailable.

Environment and Organizational Characteristics:
The John and Stella Graves MakerSpace is the central academic Makerspace provider for the University of Maryland Libraries. The MakerSpace provides curricular support as well as an array of technical services that are unique to the campus.
The MakerSpace supports many formats having their own characteristics, uses, abilities, limitations, and technical requirements. In a complex and time-critical technological environment, staff provides internal and external technical assistance to the University community.

STEM serves a diverse client group of students, faculty, staff, and the community at large. STEM is open six days a week and supports the community via walk-up, phone, and online assistance requests.

Minimum Qualifications:

Education:
High School Diploma or GED.

Experience:
Two years of experience directly related to the primary duties of the position.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for the full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Required Knowledge, Skills, and Abilities:
  • Working knowledge of the nature and function of libraries and terminology; of library services, practices and procedures, and quality customer service and teamwork.
  • Skill in alphabetic and numeric filing; proficiency and adaptability in using common computing, productivity, and information discovery tools, and library software to input and retrieve information.
  • Ability to effectively communicate orally and in writing; to establish and maintain effective working relationships with customers and staff; to work independently and exercise initiative in applying rules, procedures, and instructions.
  • Skill in basic problem-solving.
  • Ability to learn new and emerging library methods and skills; ability to learn and apply library policies and practices related to access and use of information resources; ability to perform minor troubleshooting on technology devices and software; ability to lift, transport, sort, and shelve library materials.

Preferences:

Highly Preferred:
  • Training and/or experience working with a diverse array of equipment and computer software.
  • Working familiarity with both Windows and IOS platform computer workstations and relevant research and media software.
  • Working familiarity with the operation of modern and legacy equipment including 3D printers, laser cutters, virtual reality equipment, etc.
  • Excellent interpersonal skills; ability to communicate clearly, and in writing with all persons potentially affected by the scope of the work.
  • Strong service orientation; ability to anticipate customer and staff needs and seek ways of providing satisfactory solutions; ability to interact effectively with a diverse staff inside the libraries, with the students, staff, and faculty of the University.
  • Ability to manage tasks in response to varying time pressures with shifting priorities and changing constraints; demonstrated ability to analyze service pressure-related issues, and organize workflow to maximize efficiency.

Additional Information:

  • The salary range for this position is $34,977 to $41,972.40, salary is commensurate with experience.
  • You must be legally able to work in the United States; the University of Maryland Libraries will not sponsor individuals for employment.
  • No relocation assistance will be provided.
  • Please review the entire position description at UMD Librariesí career webpage.

About the Libraries:
As the largest university library system in the Washington D.C.-Baltimore area, the University of Maryland (UMD) Libraries serve more than 41,000 students and 14,000 faculty and staff of the flagship College Park campus. The Librariesí extensive collections, programs, and services enable student success, support teaching, research, and creativity, and enrich the intellectual and cultural life of the community. A member of the Big Ten Academic Alliance and the Association of Research Libraries, the UMD Libraries were honored with the 2020 Excellence in Academic Libraries award in the university category from the Association of College and Research Libraries.

The University of Maryland Libraries are committed to advancing diversity, equity, inclusion, and accessibility. We support university and library efforts to create a more just campus environment, understanding the unique, interdisciplinary focus of libraries and archives as collectors and curators of the historical, literary, artistic, and scientific record. We provide collections, services, and programs that reflect the diversity of our community, heighten cultural awareness, and incorporate the histories, experiences, and expressions of those who have been historically marginalized and/or underrepresented. We work to ensure equitable access to our facilities, resources, and services.

Job Risks

Not Applicable to This Position

Physical Demands

Dexterity, mobility and endurance are required in providing public service. Must be able to move 25 lb equipment as necessary.

Posting Date:

06/02/2023

Closing Date:

06/18/2023

Open Until Filled

No

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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