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Financial Aid Award Officer

University of New Hampshire

Job Description

Operating Title

Financial Aid Award Officer

Long Classification Title

Program Coordinator I

Campus Location

Plymouth

Department

PSU Student Financial Services

Summary of Position

This position reports to the Associate Director of Financial Aid and is responsible for assisting in the administration of the financial aid program by reviewing financial aid applications, performing need analysis, determining eligibility and awarding financial aid program funds in accordance with Federal and USNH policies/regulations.

Acceptable minimum level of education

Bachelor's

Acceptable minimum years of experience

1 year

Posting Number

PS3578FY22

Other minimum qualifications

  • Bachelor’s degree and one year of related experience in financial aid administration, or Associates Degree plus 3 years experience.
  • Familiarity with U.S. Office of Education policies/procedures governing federal aid programs and need analysis procedures.
  • Ability to function under time restraints and in pressure situations.
  • Some familiarity with computerized record systems for financial aid.
  • Good communication skills, both oral and written.
  • Be able to work independently on a day-to-day basis but also be capable of working collaboratively as part of the larger team to ensure financial aid packages are delivered timely and accurately.
  • Attention to detail is a must.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/51530

Percent Time Information (FTE)

1.00

Grade

15

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students.

Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution’s legacy of interdisciplinary study and applied experiential learning. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders.

Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.

Posting Date

09/28/2022

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Hourly Staff (Non-Exempt)

Appointment Type

Regular

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

Review financial aid applications for:
  1. Accuracy.
  2. Make corrections as needed.
  3. Perform verification.
  4. Perform need analysis.
  5. Determine eligibility.
  6. Award federal, state, and institutional aid, using professional judgment and knowledge of federal and state regulations, and institutional guidelines. Perform aid adjustments as needed. Monitor student progress for re-instatement of aid based on meeting Sap or Merit Scholarship criteria.

Duty/Responsibility

Assist with annual audit of awards. Maintain records of scholarships and financial aid granted in accordance with federal and state policies and institutional guidelines and prepare periodic reports/forms, as directed.

Duty/Responsibility

Advise students and parents via phone, email, or in person, regarding the financial aid process, eligibility determination and /or federal and state regulations and institutional guidelines. Respond to various correspondence dealing with information gathering, policy interpretation and award decisions, such as explanations of the application process, determination of eligibility, and denial of aid.

Duty/Responsibility

Perform other related duties, as assigned.

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