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COMMUNITY DIRECTOR

Job Description

Operating Title

COMMUNITY DIRECTOR

Long Classification Title

Residence Hall Director

Campus Location

Plymouth

Department

PSU Residential Life

Summary of Position

Community Directors (CD) actively engage with residents to advance the University’s mission and vision. The Community Director position is responsible for the overall daily operation of a Residential Community of approximately 250-500 students in one of eight residential areas (including traditional residence hall, apartment style and suite style living). Community Directors supervise six (6) to fourteen (14) Community Advisors (undergraduate and graduate student staff) and up to fifteen (15) Desk Attendants (undergraduate and graduate student staff) and possibly one (1) Lead Community Advisor (depending on the assigned community). This is a 12-month, fully-benefited, professional live-in position.

Acceptable minimum level of education

Bachelor's

Acceptable minimum years of experience

None

Posting Number

PS3912FY22

Other minimum qualifications

  • Bachelor’s degree. 
  • Demonstrate a strong desire to work directly with students while living and working in a residential setting. 
  • Aptitude for learning and applying policy, procedures, and regulations. 
  • Strong administrative ability and skills. 
  • Strong supervisory skills and willingness to develop in this area. 
  • Effective planning and goal setting skills. 
  • Ability to work with, manage, and train small to large groups. 
  • Excellent written, verbal, and interpersonal communication skills. 
  • Knowledge of crisis management and intervention techniques. 
  • Demonstrated commitment to social justice, equity, and inclusion. 

Additional Preferred Qualifications

  • Two years of recent live-in experience within a residential life/housing program (undergraduate, graduate, or professional). 
  • Master’s degree or graduate level coursework completed in student affairs, higher education administration, counseling, or related field. 
  • Knowledge of human relations and counseling practices. 
  • Academic and/or student organization advising experience. 
  • Demonstrated ability to communicate and collaborate with stakeholders and campus partners. 
  • Participation in campus enrollment and retention initiatives. 
  • Desire to utilize, create and implement innovative practices in residential life. 
  • Experience integrating residential and academic initiatives (Living-Learning Communities, Special Interest Housing, Residential Curriculum) 
  • Experience in both the theory and application of student learning and development. 

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/54831

Percent Time Information (FTE)

1.00

Grade

11

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond. 
  
 Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students. 
  
 Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution’s legacy of interdisciplinary study and applied experiential learning. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders. 
  
 Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness. 

Posting Date

03/23/2023

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Salaried Staff (Exempt)

Appointment Type

Regular

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

Student Engagement
Establishing and maintaining positives relationships with the students living in the community, responding to and effectively managing student crisis, developing community through implementation of innovative educational/social programs, supporting centralized community development model, facilitate innovative social and educational programs, and maintain active presence in residence hall community. Facilitating student conduct meetings, mediating roommate and community concerns, referring students to appropriate campus resources, intervening and engaging with students to support the University’s retention efforts. 

Duty/Responsibility

Administrative
Develops administrative strategies and plans for accomplishing work order tracking, key and access management, room inventory forms, damage billing entry and overall community management (room changes, check-ins/outs and roster management). Organizes tasks in a logical sequence and identifies the resources required. Makes effective use of resources, allocates assignments and provides direction and training opportunities to ensure that departmental goals and/or University goals are accomplished. Demonstrates fiscal responsibility through the management of a community budget and co-management of a committee budget. 

Duty/Responsibility

Supervision
Focus on effective staff management through ongoing development and evaluation of assigned student staff. Facilitate staff based professional development opportunities. The ability to address staff concerns quickly and effectively. Full participation in student staff recruitment, selection and training. 

Duty/Responsibility

Collaboration
Fosters an environment of cooperation and teamwork by developing and maintaining relationships with who (colleagues, campus partners, etc.). Demonstrates exemplary service and strives to achieve excellence in each interaction. Participate in campus initiative/events/activities, communicate effectively with key stakeholders including but not limited to University Police, Physical Plant, Counseling Center, Dean of Students office, Admissions and represent Residential Life serving as Community Director on-call/duty. 

Duty/Responsibility

Leadership
Demonstrates initiative, and sets a positive example for others to follow. Flexible when dealing with and managing changing conditions in the organization. Values forward-thinking, the creative use of technology, and works to continuously improve programs and services. 

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