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Police Operations Specialist

Houston Community College

Job Description


This position will perform a wide variety of specialized and complex clerical support duties to support the administration of the Houston Community College Police Department.† It will provide operational support to keep the department functioning smoothly and efficiently by assisting with all Police Department initiatives (i.e., fleet services, telecommunications, equipment, etc.).† This position will assist with implementation of department activities and services which enhance security access and control.†

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.† Other duties may be assigned.

  1. Support the Police Departmentís daily operations by assessing, monitoring and resolving issues and concerns, and ensuring compliance with security access and parking control processes and procedures district-wide;
  2. Collaborate with Police Coordinator to audit, update and maintain Police Department asset database, including but not limited to, tracking issuance of equipment, department vehicle maintenance and driver compliance;
  3. Responsible for auditing, updating and maintaining department records and databases using Records Management System, and coordinating compliance activities with Training Division regarding State and Local certification compliance and course material development in accordance with Texas Commission on Law Enforcement (TCOLE) and federal regulations;
  4. Support Police Telecommunications daily operations including, but not limited to, accessing and filing information through local, state and federal databases in accordance with HCC and CJIS standards and providing excellent customer service;
  5. Provide daily clerical support, to include, normal office processes; use of various communication methods (email, phone, in-person, etc.) to address or resolve questions and concerns brought forth by students, staff or community members;
  6. Assist with Police Department projects and priorities which may include cross-training, supporting multi-modal communications, service integrations and other department initiatives; and
  7. Manage, update and maintain department information on social media sites used by the department.


The general compensation range for this position is $36,000.00 to $48,000.00


To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above.† The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.


Associateís degree required; Bachelorís degree preferred.† Two (2) years directly related work experience may be substituted in lieu of degree.



Two (2) years of increasingly responsible administrative work with the public; preferably in a government agency required.


  1. Demonstrated ability to use computer and related software programs to support primary functions of the department (i.e., CrimeStar, Watchguard body camera, Tyler Electronic Ticketing System, Web Authoring, etc.);
  2. Employees in this position may be scheduled to work holidays, nights and/or weekends, and able and willing to adjust scheduled work days and hours to meet department needs;
  3. Able to interact effectively with a wide range of personalities; requiring diplomacy and tact;
  4. Able to maintain confidentiality and use discretion in handling matters, materials and information;
  5. Able to establish and maintain effective working relationships with co-workers and staff from other agencies, and the general public;
  6. Able to define problems, collect data, establish facts and draw valid conclusions;
  7. Able to function in stressful circumstances;
  8. Able to multitask, coordinate simultaneous mental, manual and visual activities in a fast-paced and accurate manner;
  9. Able to communicate effectively with a diverse population; and
  10. Able to exercise proper judgement in interpreting and adapting guidelines, such as policies, regulations and precedents.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.† Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description may be revised upon development of other duties and changes in responsibilities.

This position requires the satisfactory completion of a detailed work history and criminal background investigation by law enforcement to determine an applicantís ability to meet minimum Texas Commission on Law Enforcement (TCOLE) qualifications

Per HCC Police C: 4.7 Drug and Alcohol Free Workplace, a drug and/or alcohol test is required if a conditional job offer is made.

The Organization
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. Weíre proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youíll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, youíll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
We are currently seeking a Police Operations Specialist who will advance the institutionís proud tradition of excellence in academics, student life and community service.
The Opportunity
You: Youíre a natural multi-tasker and you thrive on working at the center of a busy enterprise, such as our HCC Police Department Dispatch Center.
Your mission: Weíll count on you to be organized and detail oriented.
Your work: You will provide operational support to keep the Police department functioning smoothly and efficiently by assisting with all Police Department initiatives (i.e., fleet services, telecommunications, equipment, etc.).† In this position you† will assist with implementation of department activities and services which enhance security access and control.†
Next steps: If, while you complete your work, you always have the student experience in the forefront of your planning and execution, you are detail oriented, are organized and a person who gets things done, apply today!
Houston is a city with limitless possibilities:†
  • Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York Cityís 55.
  • 145 languages are spoken here.
  • Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
  • Houston is a major-league sports town, and donít forget the annual Houston Livestock Show & Rodeo.
  • The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
  • World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nationís top institutions.
  • With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houstonís cultural scene.
  • Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.††
If this sounds like the role for you and youíre ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteranís status.† The following person has been designated to handle inquiries regarding the non-discrimination policies:
David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity
PO Box 667517†††††††††††††††††††††††††††††††††††
Houston TX, 77266
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact† (713) 718-8565.

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