This position is for internal candidates only. Candidates must be current employees of Olympic College.

The Human Resources Consultant Assistant 2 is an entry-level position that provides essential support in all functional areas of the Human Resources department at Olympic College. This role serves as the primary point of contact at the front desk, ensuring professional and efficient assistance to employees, students, and external visitors. The incumbent will have the opportunity to gain hands-on experience and develop a solid foundation in various HR practices, policies, and procedures.

Front Desk Operations

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  Serve as the first point of contact for employees, students, and visitors, providing excellent customer service and answering inquiries promptly and courteously.
• Manage the reception area, including greeting visitors, directing them to appropriate departments, and maintaining a professional and welcoming environment.
• Handle incoming calls, routing them to the appropriate personnel, taking messages, and providing accurate information when required.
• Maintain and update employee directories, contact lists, and other related information.

• Assist with the recruitment and hiring process, including posting job advertisements, screening applications, scheduling interviews, and coordinating pre-employment checks.
• Support employee onboarding and orientation activities, ensuring new hires receive necessary paperwork, complete required training, and have a smooth transition into their roles.
• Assist with maintaining employee personnel files, ensuring confidentiality and accuracy of documentation.
• Contribute to HR projects, such as policy and procedure updates, HR data analysis, and employee engagement initiatives.
• Collaborate with HR team members to organize and coordinate HR events, meetings, and training sessions.

• Provide basic employee relations support by addressing general HR inquiries and escalating complex issues to the appropriate HR personnel.
• Assist in facilitating employee recognition programs and initiatives.
• Support the performance management process, including maintaining performance appraisal records and assisting with the evaluation process.

• Assist in maintaining accurate HR databases and systems, ensuring employee data integrity.
• Generate routine HR reports, data analysis, and metrics to support decision-making processes.

• Provide support to the Labor-Management Communication Committee (LMCC) meetings by assisting in taking accurate and detailed minutes.
• Attend LMCC meetings, record discussions, decisions, and action items, and prepare comprehensive meeting minutes in a timely manner.
• Ensure the distribution of meeting minutes to relevant stakeholders and assist in tracking action item completion.

• Assist in benefits administration tasks, including enrolling new employees, processing benefit changes, and ensuring accurate records in the HR system.
• Provide support to employees by answering general benefits inquiries, explaining benefit plans, and assisting with benefits-related forms and processes.
• Collaborate with the HR team and benefits providers to resolve benefits-related issues and ensure compliance with applicable regulations.

• Collaborate with the payroll office to provide administrative support, such as gathering and verifying payroll data, tracking time and attendance records, and assisting with payroll processing.
• Assist in the preparation of payroll-related documents, including employment verification, deductions, and tax forms.
• Maintain confidentiality and accuracy of payroll records and assist in resolving payroll discrepancies or inquiries.

• Assist in managing Family and Medical Leave Act (FMLA) processes, including tracking and documenting FMLA requests, coordinating with employees, supervisors, and healthcare providers, and maintaining appropriate records.
• Provide support in handling accommodation requests, working closely with employees, supervisors, and the HR team to ensure compliance with relevant laws and company policies.
• Maintain accurate records and documents related to FMLA, accommodations, and disability management.

Minimum Qualifications

• High School Graduate or equivalent

Desired Qualifications

• Experience working in an HR office.
• Intermediate or advanced knowledge of Excel and/or other Office products

Successful Applicants will

• Demonstrate strong interpersonal and problem solving skills.
• Model professional behaviors, attitudes and work ethic to assist in accomplishing Olympic College and program goals.
• Demonstrate proficient computer skills and use of software/programs such as Microsoft Office (Word, Excel, Outlook, etc.)
• Understand oral and written instructions.
• Prioritize competing demands and responsibilities.
• Multi-task in a potentially noisy environment with frequent distractions and interruptions.
• Complete tasks with attention to detail.
• Demonstrate success in working with individuals and groups representing a wide range of diverse cultural, geographic, and socio-economic backgrounds.
• Foster a climate of multi-cultural understanding and appreciation.
• Function successfully within an interdisciplinary team.
• Establish and maintain working relationships.
• Be adaptable and flexible.
• Demonstrate an understanding of and commitment to the Olympic College mission, diversity and learning-centered climate.