This is a non-benefited position at the UNH InterOperability Lab. The UNH InterOperability Lab (UNH-IOL) has been testing Networking and Communications since 1988. Fully owned by the University of New Hampshire, the lab receives 100% of its funding from commercial companies in exchange for professional and testing services. Testing services include areas such as Ethernet, xDSL, Storage, Wireless, and Internet Protocol (including IPv6). 
 
In this position you will: 
- Support the technical requirements, setup, maintenance, and operation of an assigned test service along with future test offerings. Assist with training and mentoring new employees on test service offerings. 
Example: Execute testing and reporting as assigned. Train and mentor employees as assigned. 
 
- Work with customers during the testing process to resolve issues. 
Example: Work directly with customers during a reservation to properly complete testing and reporting are properly completed. 
 
-Assist with documentation for test tools and test plans as assigned. Suggest and implement improvement SOPs and quality documentation. 
Example: Update test plans as assigned.

1. High School Graduate or equivalent 
2. Basic troubleshooting experience; ability to respond quickly and isolate basic issues occurring during test services. 
3. Ability to work both independently and as a team member. 
4. Effective oral and written communication skills. 
5. Basic experience creating technical documents

1. Familiarity with a programming language 
2. Technical writing proficiency 
3. Ability to work both independently as well as as a member of a team

$20 – 25/hr based on experience.

UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position requires that you be vaccinated against COVID-19, unless you apply for and receive a religious or medical exemption.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast, and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide